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Bob Tomes Ford
McKinney, TX
1,754 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,754 reviews
Verified Customer
June 13, 2023
Alvin, Stephen and Jeffrey were absolutely incredible. We are looking for two cars and they made the whole process seamless. Extremely professional and no hassle. You could tell they honestly just want We are looking for two cars and they made the whole process seamless. Extremely professional and no hassle. You could tell they honestly just wanted us to have the best experience. More
by matt.benn
Employees Worked With
Alvin, Stephen and Jeffrey
June 13, 2023
Very unhappy poor customer service from ANDY, he was in a rush, negative and not explained or not sure if Bob tomes changed the way how they treat their customers, been long time customer abd bought 3 cars h rush, negative and not explained or not sure if Bob tomes changed the way how they treat their customers, been long time customer abd bought 3 cars here More
by HUERTA1
Employees Worked With
Service oil change department (Andy)
June 12, 2023
I was treated well, even though all the repairs were not completed. They will let me know when they have a vehicle I can drive. Then they will be able to complete the repairs. The air conditioner needs to b completed. They will let me know when they have a vehicle I can drive. Then they will be able to complete the repairs. The air conditioner needs to be checked still as well as finding out why my reverse sometimes doesn't work. More
by JEFFLAN
Employees Worked With
I worked with Ivan in the service department.
June 12, 2023
Larry was informative, honest, and patient with my truck situation and was able to get a warranty repair done in the timeframe he predicted. I actually had no idea the suspected issue was still covered und situation and was able to get a warranty repair done in the timeframe he predicted. I actually had no idea the suspected issue was still covered under my power train warranty and he educated me on how the process would work. We had a family trip planned for the weekend and he and the team completed it by Friday to send us on our way. Communication was solid and I received updates and return phone calls every time. I’ve had nothing but good experiences at Bob Tomes and will continue to get my truck serviced there. Thanks y’all! More
by Rob C
Employees Worked With
Larry Nelson
June 12, 2023
I come to dealership for oil change because dealerships have not pushed product down my throat like jiffy lubes. This time you tried adding on over $200 of junk when I said just oil change. Truck has 16k m have not pushed product down my throat like jiffy lubes. This time you tried adding on over $200 of junk when I said just oil change. Truck has 16k miles…. More
by Matt
Employees Worked With
No idea
June 12, 2023
I went in for an oil change on a Saturday morning and got right in. They also let me know I had a recall that I was not aware of and they could take care of as well. The service I received was great and the right in. They also let me know I had a recall that I was not aware of and they could take care of as well. The service I received was great and the work was completed in a couple of hours. My experience with Bob Tomes Ford has always been exceptional! More
by scott_prince
Employees Worked With
AMorris
