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Bob Tomes Ford
McKinney, TX
1,768 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,768 reviews
June 12, 2023
Larry was informative, honest, and patient with my truck situation and was able to get a warranty repair done in the timeframe he predicted. I actually had no idea the suspected issue was still covered und situation and was able to get a warranty repair done in the timeframe he predicted. I actually had no idea the suspected issue was still covered under my power train warranty and he educated me on how the process would work. We had a family trip planned for the weekend and he and the team completed it by Friday to send us on our way. Communication was solid and I received updates and return phone calls every time. I’ve had nothing but good experiences at Bob Tomes and will continue to get my truck serviced there. Thanks y’all! More
by Rob C
Employees Worked With
Larry Nelson
Verified CustomerJune 12, 2023
I come to dealership for oil change because dealerships have not pushed product down my throat like jiffy lubes. This time you tried adding on over $200 of junk when I said just oil change. Truck has 16k m have not pushed product down my throat like jiffy lubes. This time you tried adding on over $200 of junk when I said just oil change. Truck has 16k miles…. More
by Matt
Employees Worked With
No idea
June 12, 2023
I went in for an oil change on a Saturday morning and got right in. They also let me know I had a recall that I was not aware of and they could take care of as well. The service I received was great and the right in. They also let me know I had a recall that I was not aware of and they could take care of as well. The service I received was great and the work was completed in a couple of hours. My experience with Bob Tomes Ford has always been exceptional! More
by scott_prince
Employees Worked With
AMorris
June 12, 2023
Friendly, hard working, cognizant of your time, and eager to help find what you need. to help find what you need. More
by ACTESTER
Employees Worked With
June 12, 2023
Buying is so much easier with the right people! Appreciate the sales team Gavin,Matthew Tommy and Tyler. Yall continue to have my repeat business Appreciate the sales team Gavin,Matthew Tommy and Tyler. Yall continue to have my repeat business More
by harleyntexoma
Employees Worked With
Gavin Goodwin, Matthew MeKonnen, Tommy Reed ,Tyler S.....
June 12, 2023
Provide excellent service and advise on preventable maintenance. Adviser Larry Nelson is always on point with putting the customer satisfaction first. maintenance. Adviser Larry Nelson is always on point with putting the customer satisfaction first. More
by Mathis Cummings
Employees Worked With
Larry Nelson
June 11, 2023
I take my truck to oil change n a was messed up I almost losses my truck all the oil came out the next day now I have to ask my daughter for her car because I can't use n I don't know if almost losses my truck all the oil came out the next day now I have to ask my daughter for her car because I can't use n I don't know if my truck n going to mess up the engine I drive the truck with not oil a was at work one hour from my house today I talk to the manager for ford n he said he was going to send someone to pick up my truck n he never did n ever call me to update me anything!!! More
by Cristinayogi
Employees Worked With
Garrett Breen
