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Bob Tomes Ford
McKinney, TX
1,873 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,873 reviews
Verified Customer
June 09, 2023
All staff friendly and knowledgeable. Dealership had a great selection of vehicles. Overall great team effort from the staff. This made it easy for me to choose Bob Tomas for my pu Dealership had a great selection of vehicles. Overall great team effort from the staff. This made it easy for me to choose Bob Tomas for my purchase. Thank you. More
by jtaylor38
Employees Worked With
John Buscema
June 09, 2023
I was very disappointed that i made an appointment to drop my vehicle off and when I dropped it off the man immediately told me that he wouldn't even be able to look at it for a week but that I had to le drop my vehicle off and when I dropped it off the man immediately told me that he wouldn't even be able to look at it for a week but that I had to leave it there and couldn't bring it back the next Monday when he would actually be able to look at it. I don't understand the need to leave my vehicle there when it wasn't even being looked at. After being there for a full week they finally looked at it and from that point on the service was fine but I really could have used my vehicle for the 6 days I was forced to wait while it simply sat there in their parking lot. I asked the guy why I couldn't just take it with me and bring it back on the Monday they could actually look at it and he said that in order to reserve my place in line I had to leave my car there. That makes absolutely no sense to me. More
by Js27195
Employees Worked With
No idea
June 09, 2023
Very friendly and reliable service. They get the job done even if you moved here from somewhere else and didn't by the vehicle from them They get the job done even if you moved here from somewhere else and didn't by the vehicle from them More
by CAVA3R40
Employees Worked With
Beau Hassick (spelling?)
June 09, 2023
Austin has been helping us for a number of years. Always been available or called back quickly. I drive from Denton to have my Lincoln serviced at your dealership. That in itself should tell you a Always been available or called back quickly. I drive from Denton to have my Lincoln serviced at your dealership. That in itself should tell you a lot about my opinion of Austin and your dealership and the service I receive…just the greatest. More
by aaronvano
Employees Worked With
Coach and Austin, Brandon Tomes
June 09, 2023
Excellent services. The teams work together to ensure your needs are met. My truck is on good hands. The teams work together to ensure your needs are met. My truck is on good hands. More
by coroml
June 09, 2023
Great service! Prompt, efficient, friendly, and knowledgeable. Great communication as well. Will definitely use in the future. Prompt, efficient, friendly, and knowledgeable. Great communication as well. Will definitely use in the future. More
by MANDYMARKEE
Employees Worked With
Michael and Hayden
June 09, 2023
Chelsea at Bob Tomes Ford was awesome, super friendly and knowledgeable. I would recommend Bob Tomes Ford and Chelsea to anyone looking for a Ford. knowledgeable. I would recommend Bob Tomes Ford and Chelsea to anyone looking for a Ford. More
by bryandmcvay
Employees Worked With
Chelsea
June 09, 2023
I had a fantastic experience with the service department here. My service advisor was super helpful and walked me through the whole experience. here. My service advisor was super helpful and walked me through the whole experience. More
by KOBE.SHELTON16
Employees Worked With
Hunter Hasik
