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Bob Tomes Ford
McKinney, TX
2,021 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,021 reviews
October 22, 2025
Sales office they are very helpful The car has some points below: Notice loud exhaust sound first running in morning Vibrations when idle points below: Notice loud exhaust sound first running in morning Vibrations when idle More
by RAEDSAWAQED
Verified Customer
October 22, 2025
It was fantastic Making this need more words makes me not want to leave a review. I am only leaving one because Sam was awesome to deal with and made the process very easy want to leave a review. I am only leaving one because Sam was awesome to deal with and made the process very easy More
by Bqracing55
October 21, 2025
Deceptive. Terrible. I will never attempt to do business with Bob Tomes ford again. I communicated with salesman about buying a vehicle and made an appointment. Terrible. I will never attempt to do business with Bob Tomes ford again. I communicated with salesman about buying a vehicle and made an appointment. I was told the vehicle would be ready for me when I arrived. They supposedly had three of that trim I wanted to choose from. We drove two hours to make the appointment and when we arrived the vehicles were non existent. They of-course they tried to sell us other vehicles for several thousand dollars more than the ones we had agreed on. Wasted a whole day on these people. More
by ericjnsn
October 19, 2025
We had a Friends and Family code and as such looked at an Explorer or Escape. We wanted the Escape but it had over $4,000.00 “added value” costs. I didn’t want those but they said they were already on the ca Explorer or Escape. We wanted the Escape but it had over $4,000.00 “added value” costs. I didn’t want those but they said they were already on the car. I said that was a deal breaker and the sales manager Susie he was able to give some a local discount of $2,000.00. It was somewhat insulting and I felt deceptive. My wife liked the car so we got it. I later saw on the MSRO sticker those were negotiable. I am disappointed in the way they did things. I later went back and they did refund the prepaid service plan. They didn’t go over the car with us and when I went back asking about the lug nut wrench the salesman (Levi) and service didn’t know where it was. I found out where it was on You Tube. We still don’t have a second FOB. Travis called us in xxU but other than that it seems like once we drive off the lot then interest was gone. Just disappointed in the overall experience. More
by krjmd13
October 17, 2025
Sales staff were friendly and helpful. Sales manager was typical, lowball your trade and insist on dealer add-ons. Finance was helpful and tried to get the best rate for customer. Sales manager was typical, lowball your trade and insist on dealer add-ons. Finance was helpful and tried to get the best rate for customer. More
by jsspradling
October 16, 2025
Great the people that work there are super friendly and will go above and beyond to try to get you what you’re looking for Clint was the sales person that helped me out and I highly recommend him will go above and beyond to try to get you what you’re looking for Clint was the sales person that helped me out and I highly recommend him More
by fernando.ponce147
Employees Worked With
Clint
October 16, 2025
I was an out of state buyer and the communication was horrible. I left messages and never had my phone calls returned. My salesman was great the finance department was zero help in facilitating easy dow horrible. I left messages and never had my phone calls returned. My salesman was great the finance department was zero help in facilitating easy down payment processes. More
by DDOG45
Employees Worked With
No name
October 16, 2025
The dealership is so disorganized. And careless, also not truthful and irresponsible very poor service And careless, also not truthful and irresponsible very poor service More
by wolffej
Employees Worked With
Other Employees :
Vincent Durone
