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Bob Tomes Ford
McKinney, TX
1,732 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,732 reviews
Verified Customer
April 26, 2025
Their service coupons are very deceptive. I recieved a flyer from Bob Tomes for The Works service special for Ford vehicles. $9.95 or if you have a diesel 79.95. It was supposed to include an I recieved a flyer from Bob Tomes for The Works service special for Ford vehicles. $9.95 or if you have a diesel 79.95. It was supposed to include an oil change, rotate the tires, check the brakes and top of fluid levels. The only disclaimer on the price was that some models would be more. There was no mention of synthetic oil vs blend vs conventional which you normally see. Knowing that my GT350 takes 10 quarts of 5w50, I called the service department. I told the person I talked to that I knew I would have to pay more than the $9.95, but I would like to know how much more. He said that the person that would know that was out, but it would probably be $50 to $60 additional. Sounded great to me. I went to Bob Tomes on the weekend checked the car in for the works and the state inspection. They looked in their system and could not apply The Works coupon to my vehicle at all and said because it took synthetic oil it would be $145 for just the oil change. They were very friendly and tried multiple ways in the system to get me a better price, but were unsuccessful. I offered that they should talk a manager or somebody with more authority before we gave up and I would have to write a very negative review about Bob Tomes' advertising policies. They went and talked to two different people and came back telling that the price was actually going to be around $240 because the $145 price was only good up to six quarts of oil. Needless to say, I decided to change the oil myself like I have in the past. The reps I talked to were kind enough to comp the state inspection, so good on them. They really did try to help, but bad on Bob Tomes to not have a manager try to come and work something out to avoid this review. More
by Scott
Employees Worked With
April 26, 2025
Did great and got a deal right From beginning to the end Lance made the process easy and was very transparent. I would definitely buy another car from BTF Lance made the process easy and was very transparent. I would definitely buy another car from BTF More
by JDONAWHO
Employees Worked With
Lance
April 25, 2025
Sam our salesman was Great! Got the right price! He and Marco made buying a car Easy. Highly recommend Tomes Ford. Thomas from Tennessee Got the right price! He and Marco made buying a car Easy. Highly recommend Tomes Ford. Thomas from Tennessee More
by thomasbond777
Employees Worked With
Sam Escomillin--sold me the 2024 F250
April 24, 2025
Incredible customer service. Thank you for being the industry benchmark in exemplary client experience. Me and my family appreciate it Thank you for being the industry benchmark in exemplary client experience. Me and my family appreciate it More
by TALHAA38
Employees Worked With
April 24, 2025
The experience at Bob Tomes Ford was great. Our salesman KP was very helpful and we loved the non pressure approach. He did everything he could to find the hat we were looking for in our budget Our salesman KP was very helpful and we loved the non pressure approach. He did everything he could to find the hat we were looking for in our budget. Would highly recommend him to anyone looking to buy a new vehicle. More
by leannmartineau
Employees Worked With
Kaylan
April 23, 2025
There was a mistake with my ordered truck. But the team worked well with me, found me another one (which I think I like better than my order now), and gave me a great deal! Their communication But the team worked well with me, found me another one (which I think I like better than my order now), and gave me a great deal! Their communication with me had been excellent, and they were great to work with. More
by krosenb22
Employees Worked With
Issac and Travis
