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Bob Tomes Ford - Service Center

McKinney, TX

4.5
106 Reviews

106 Reviews of Bob Tomes Ford - Service Center

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August 24, 2019

Leak in New Tire Slow leak in tire of a new vehicle with only 650 miles. They took over 3 hours to find the pinhole leak. They then determined that it was not repairab More

by Lost patience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hunter and Brandon
July 06, 2019

Easy Peasy! Jeff and Greg Griffin made my car purchase a breeze. They were responsive, attentive, and had things ready. The usual 6+ hours experience of hagglin More

by Karebear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Greg, Jeff, Rey Mena, Scott Saveraid
Jul 08, 2019 -

Bob Tomes Ford responded

Thanks so much for taking the time to leave us a 5-star review about your experience with us and our staff! We appreciate your business!

June 05, 2019

Service Love this dealership! I have been buying cars and trucks from Bob Tomes since 2004 always a pleasant experience. From the first greeting to driving o More

by Frye19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lane Mathis
July 17, 2018

In and Out Thank you Bob Tomes for getting me in and out for The Works so I was safe on my unexpected next day drive to St. Louis for the birth of my grandson. D More

by Cargal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hardaway,
Sep 10, 2018 -

Bob Tomes Ford responded

Thank you for the 5 stars!

June 21, 2018

Great services - as usual! Having bought both my truck and my wife's car from Bob Tomes (twice) I always return to their Service Center for scheduled services. Both cars were s More

by SBD60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Cox
January 30, 2018

Bob Tomes is a true 5 star rated dealer I have four F-Duty work trucks on the road that I owe to Bob Tomes’s service team. They have treated me like family when I arrive and always given me More

by Robert & Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony & William
November 29, 2017

William Leigan Needed front brakes replaced., received 5 STAR SERVICE! Dropped off my vehicle, took it in immediately, and drove me back to my desired location! Chip More

by Emily Leigan-Ball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Cox
November 29, 2017

Awesome service director and service advisories When I get my 2017 Ford Raptor serviced, I feel respected and appreciated by the staff. Bob tomes Ford in McKinney tx has awesome leadership with ther More

by Pgalles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hulsey
October 27, 2017

Great Service I stopped at Bob Tomes Ford as I was traveling, because my check engine light was on. Tom Lewis checked the code to determine that it was a minor sens More

by Traveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lewis
October 11, 2017

Customer service is excellent Sam Benitez was one of the most professional people my wife and I have delt with. His honesty and professionalism is something not seen in other auto More

by Abe123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Benitez
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