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Bob Tomes Ford - Service Center

McKinney, TX

4.5
111 Reviews
Call Service Center (214) 544-5000

111 Reviews of Bob Tomes Ford - Service Center

Sort by
June 11, 2023

Prompt and quick service. May want to consider including some kind of interior or exterior cleaning. More

by PLKAMFREELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Bob Tomes Ford responded

PLKAMFREELAND, thank you for sharing 5-stars! We're glad to hear our team provided prompt and quick service! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

June 10, 2023

Efficient service, great customer service. Wish wait was shorter though; as in fewer days of car being in the shop. More

by Kwadwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tomes, Garrett Breen
Report | Print
Jun 11, 2023 -

Bob Tomes Ford responded

Kwadwo, thank you for sharing 5-stars! We're pleased to hear our team provides efficient service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 10, 2023

Best experience we have ever had with any dealers if my area. Very happy with the repairs. More

by BRITTNEYNALLEN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tomes, Garrett Breen
Report | Print
Jun 11, 2023 -

Bob Tomes Ford responded

BRITTNEYNALLEN87, thank you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 10, 2023

The service is excellent and technicians are customer friendly. The recall went quickly and I would use Bob Tomes Ford again. More

by LCOLLINS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikel
Report | Print
Jun 11, 2023 -

Bob Tomes Ford responded

LCOLLINS46, thank you for sharing 5-stars! We're pleased to hear our team is friendly and provides excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 10, 2023

My service was great. They took me within 15 minutes and I was out over 45. Minutes great service. More

by GUY9127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2023 -

Bob Tomes Ford responded

GUY9127, thank you for sharing 5-stars! We're pleased to hear our team provided great service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 10, 2023

I have bought p/ups for years at Bob Tomes until this Escape. Service has been good except for a hiccup during the Covid pandemic. Keep it up. More

by MERTNJON
Recommend Dealer
Yes
Employees Worked With
Mikel
Report | Print
Jun 10, 2023 -

Bob Tomes Ford responded

MERTNJON, thank you for sharing 5-stars! We're glad to hear our team provides good service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 10, 2023

It’s service with a smile. They did what I asked and had it ready a few hours later. More

by myw1506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Dickerson and Abby Wilson
Report | Print
Jun 11, 2023 -

Bob Tomes Ford responded

myw1506, thank you for sharing 5-stars! We're glad to hear our team provides friendly service with a smile and had your vehicle ready quickly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 10, 2023

I thoroghly enjoy my dealings with the dealership and have a full trust in their honesty. More

by BALLARDFAMILY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tomes, Garrett Breen
Report | Print
Jun 11, 2023 -

Bob Tomes Ford responded

BALLARDFAMILY5, thank you for sharing 5-stars! We're pleased to hear our team is honest and trustworthy! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 09, 2023

Brodie in service was amazing. Quick, efficient, everything delivered as promised!! Go see him for any of your car service needs More

by T.NIXON222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brodie Seeker
Report | Print
Jun 09, 2023 -

Bob Tomes Ford responded

T.NIXON222, thank you for sharing 5 stars! We're glad to hear Brodie is quick and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 09, 2023

Great service advisor and service department. Car was done when promised and pick up was easy. More

by cjmooibroek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Bob Tomes Ford responded

cjmooibroek, thank you for sharing 5 stars! We're happy to hear our team provides great service and pick up is easy! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

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