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Bob Tomes Ford - Service Center

McKinney, TX

4.5
106 Reviews

106 Reviews of Bob Tomes Ford - Service Center

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June 10, 2023

Best experience we have ever had with any dealers if my area. Very happy with the repairs. More

by BRITTNEYNALLEN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tomes, Garrett Breen
Jun 11, 2023 -

Bob Tomes Ford responded

BRITTNEYNALLEN87, thank you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 10, 2023

Efficient service, great customer service. Wish wait was shorter though; as in fewer days of car being in the shop. More

by Kwadwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tomes, Garrett Breen
Jun 11, 2023 -

Bob Tomes Ford responded

Kwadwo, thank you for sharing 5-stars! We're pleased to hear our team provides efficient service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 10, 2023

I thoroghly enjoy my dealings with the dealership and have a full trust in their honesty. More

by BALLARDFAMILY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tomes, Garrett Breen
Jun 11, 2023 -

Bob Tomes Ford responded

BALLARDFAMILY5, thank you for sharing 5-stars! We're pleased to hear our team is honest and trustworthy! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 09, 2023

Very friendly, easy to work with and quality in getting all the answers to all my questions, specially Emily Castillo. She was angel I got the truck of my dreams because of her. Thank you More

by Jevema76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Bob Tomes Ford responded

Jevema76, thank you for sharing 5 stars! We're happy to hear Emily Castillo and the rest of our team is friendly and easy to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 09, 2023

Brodie in service was amazing. Quick, efficient, everything delivered as promised!! Go see him for any of your car service needs More

by T.NIXON222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brodie Seeker
Jun 09, 2023 -

Bob Tomes Ford responded

T.NIXON222, thank you for sharing 5 stars! We're glad to hear Brodie is quick and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 09, 2023

Great service advisor and service department. Car was done when promised and pick up was easy. More

by cjmooibroek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Bob Tomes Ford responded

cjmooibroek, thank you for sharing 5 stars! We're happy to hear our team provides great service and pick up is easy! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 09, 2023

Great service, nice people. Fast and friendly upgrade done to my computer and fix of the brakes. More

by FIRSTSTRIKE1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan in service.
Jun 09, 2023 -

Bob Tomes Ford responded

FIRSTSTRIKE1, thank you for sharing 5 stars! We're pleased to hear our team is fast and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 09, 2023

Very professional, Austin was extremely helpful. I would recommend anyone to talk to him specifically. More

by DENNISD.DAVIS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 09, 2023 -

Bob Tomes Ford responded

DENNISD.DAVIS05, thank you for sharing 5 stars! We're pleased to hear Austin is extremely helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 09, 2023

I was very disappointed that i made an appointment to drop my vehicle off and when I dropped it off the man immediately told me that he wouldn't even be able to look at it for a week but that I had to le More

by Js27195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jun 09, 2023 -

Bob Tomes Ford responded

Js27195, we apologize that our process seems a little tricky in terms of the necessity to leave your vehicle here. We passed your note along to our leadership and our team is trying to locate your contact information based on your user name so that we can chat with you about options and to discuss our policy. Unfortunately, we are struggling to find a match. We invite you to reach our Service Manager, Hunter Hasik at hhasik@bobtomesford.com or ‭(214) 544-5130‬ directly. Hunter has read your note and standing by to assist. Talk soon. Best wishes!

June 09, 2023

Very friendly and reliable service. They get the job done even if you moved here from somewhere else and didn't by the vehicle from them More

by CAVA3R40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Hassick (spelling?)
Jun 09, 2023 -

Bob Tomes Ford responded

CAVA3R40, thank you for sharing 5 stars! We're happy to hear our team is friendly and reliable! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

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