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Bob Tomes Ford - Service Center

McKinney, TX

4.5
109 Reviews
Call Service Center (214) 544-5000

109 Reviews of Bob Tomes Ford - Service Center

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June 10, 2023

My service was great. They took me within 15 minutes and I was out over 45. Minutes great service. More

by GUY9127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2023 -

Bob Tomes Ford responded

GUY9127, thank you for sharing 5-stars! We're pleased to hear our team provided great service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 10, 2023

I have bought p/ups for years at Bob Tomes until this Escape. Service has been good except for a hiccup during the Covid pandemic. Keep it up. More

by MERTNJON
Recommend Dealer
Yes
Employees Worked With
Mikel
Report | Print
Jun 10, 2023 -

Bob Tomes Ford responded

MERTNJON, thank you for sharing 5-stars! We're glad to hear our team provides good service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 10, 2023

It’s service with a smile. They did what I asked and had it ready a few hours later. More

by myw1506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Dickerson and Abby Wilson
Report | Print
Jun 11, 2023 -

Bob Tomes Ford responded

myw1506, thank you for sharing 5-stars! We're glad to hear our team provides friendly service with a smile and had your vehicle ready quickly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 10, 2023

I thoroghly enjoy my dealings with the dealership and have a full trust in their honesty. More

by BALLARDFAMILY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tomes, Garrett Breen
Report | Print
Jun 11, 2023 -

Bob Tomes Ford responded

BALLARDFAMILY5, thank you for sharing 5-stars! We're pleased to hear our team is honest and trustworthy! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 10, 2023

Efficient service, great customer service. Wish wait was shorter though; as in fewer days of car being in the shop. More

by Kwadwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tomes, Garrett Breen
Report | Print
Jun 11, 2023 -

Bob Tomes Ford responded

Kwadwo, thank you for sharing 5-stars! We're pleased to hear our team provides efficient service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 10, 2023

Best experience we have ever had with any dealers if my area. Very happy with the repairs. More

by BRITTNEYNALLEN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tomes, Garrett Breen
Report | Print
Jun 11, 2023 -

Bob Tomes Ford responded

BRITTNEYNALLEN87, thank you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 09, 2023

Brodie in service was amazing. Quick, efficient, everything delivered as promised!! Go see him for any of your car service needs More

by T.NIXON222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brodie Seeker
Report | Print
Jun 09, 2023 -

Bob Tomes Ford responded

T.NIXON222, thank you for sharing 5 stars! We're glad to hear Brodie is quick and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 09, 2023

Great service advisor and service department. Car was done when promised and pick up was easy. More

by cjmooibroek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Bob Tomes Ford responded

cjmooibroek, thank you for sharing 5 stars! We're happy to hear our team provides great service and pick up is easy! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 09, 2023

Great service, nice people. Fast and friendly upgrade done to my computer and fix of the brakes. More

by FIRSTSTRIKE1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan in service.
Report | Print
Jun 09, 2023 -

Bob Tomes Ford responded

FIRSTSTRIKE1, thank you for sharing 5 stars! We're pleased to hear our team is fast and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 09, 2023

Very professional, Austin was extremely helpful. I would recommend anyone to talk to him specifically. More

by DENNISD.DAVIS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Jun 09, 2023 -

Bob Tomes Ford responded

DENNISD.DAVIS05, thank you for sharing 5 stars! We're pleased to hear Austin is extremely helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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