Emily Castillo
Certified Customer Specialist
Bob Tomes Ford
950 S Central Expressway
McKinney, TX 75070
Dealership Experience
3 yrs, 4 mos
Industry Experience
4 yrs, 4 mos
Languages Spoken
English
Spanish
57 Reviews
Write a Review57 Reviews of Emily Castillo
April 14, 2024
We had a great experience with Dhair. Ha treated us very good. Thank u Dhair! Ha treated us very good. Thank u Dhair! More
Other Employees Tagged: Tanner Felton, Travis Nixon, Bridget Campbell, John Buscema, Dhair Saldana, Edgar Lopez, Wade Baskin, Matthew Lutz, Brandon Chen
March 31, 2024
Emily and Travis were amazing to work with. Process was very simple and straightforward. I appreciate their work to get me into a vehicle. Process was very simple and straightforward. I appreciate their work to get me into a vehicle. More
Other Employees Tagged: Travis Nixon, Dhair Saldana
March 26, 2024
My recent experience at Bob Tomes Ford was nothing short of remarkable, primarily due to the outstanding service delivered by salesperson Emily and Sales Manager Jerry. From the outset, Emily showcased an u of remarkable, primarily due to the outstanding service delivered by salesperson Emily and Sales Manager Jerry. From the outset, Emily showcased an unparalleled level of kindness, knowledge, and enthusiasm, making the entire process not just seamless but genuinely enjoyable. Her professionalism and warmth turned what is often a stressful decision-making process into a delightful experience. Jerry, the Sales Manager, played a pivotal role in elevating the experience further. His efforts to personalize the service, making it feel VIP and tailored specifically to my needs, were truly appreciated. The sense of exclusivity and attention to detail provided by Jerry made me feel valued and respected as a customer. The team's commitment to going above and beyond was evident in every interaction, ensuring that the entire sales process was smooth, transparent, and efficient. Their combined expertise and dedication to customer satisfaction set a new standard for what a car buying experience should be. Overall, my time at Bob Tomes Ford was exemplary, thanks to Emily, Jerry, and the entire team. Their approach to customer service not only made me confident in my purchase but also ensured that I would happily return for future needs. I highly recommend Bob Tomes Ford to anyone looking for a vehicle purchase experience that exceeds expectations at every turn. More
March 14, 2024
My experience with Bob Tomes Ford was exceptional. Emily helped me from the minute I got on line and showed interest in a vehicle. Her customer service was “over the top.” She went out of her way to k Emily helped me from the minute I got on line and showed interest in a vehicle. Her customer service was “over the top.” She went out of her way to keep helping me look until I found the perfect truck for me! More
February 08, 2024
Excelente Fue una experiencia excelente con Emily Castillo Fue una experiencia excelente con Emily Castillo y la recomendaré con mi amigos y en el futuro regresaré a adquirir mi nueva F150 Castillo Fue una experiencia excelente con Emily Castillo y la recomendaré con mi amigos y en el futuro regresaré a adquirir mi nueva F150 More
Other Employees Tagged: Emily Castillo