Bobby Crabtree Chevrolet of New Haven

Ladies! Stay away from Mcdermott Chevrolet! I am a Ladies! Stay away from Mcdermott Chevrolet! I am a single Mom who purchased a pre-owned 2004 car from McDermott Chevrolet in June of 2006. The Sale Ladies! Stay away from Mcdermott Chevrolet! I am a single Mom who purchased a pre-owned 2004 car from McDermott Chevrolet in June of 2006. The Sales guy, Mike, sold it to me with a $1,700.00 extended warranty. Mike had the nerve to ask me on a date after delivery. In May of 2008, The Front axle broke in half & the ball joints fell off the front wheels as I was driving at 15mph down a crowded city street. When I called the warranty company, I learned that they had closed up. When I called the dealership to talk to Mike, he tried to sell me the new model of the same car I bought that was falling apart! Months later, the radio started draining the battery, that too was replaced. Then, in 2009, the Hub Assembly went, that was replaced. Then, in December of 2009, the wheels started rotting out & the tires wouldn't hold air. The service manager (Lou) said that the car was off lease before I bought it, and the factory wheels were stolen while on lease, and they let the leasee put after market wheels on the car. The service manager told me that he put in no claims for the warranty and to cash it out to buy new wheels! When I called the warranty company that had bought the "bad" warranty, I was told the policy was only worth $225.00 A far cry from what the service manager told me it was worth! I called the F&I guy (Kevin) at McDermott, and he won’t get back to me. Stay away from McDermott Chevrolet! More

This is a terrible dealership and I would stay far away from it. They bait and switch like it is going out of style. Stay far far away! You will get ripped off here, luckily I spotted the bad deal bef from it. They bait and switch like it is going out of style. Stay far far away! You will get ripped off here, luckily I spotted the bad deal before signing paperwork. Those that never bought a car before will definitely get taken advantage of. More