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Bobby Rahal BMW of South Hills - Service Center

Cannonsburg, PA

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11 Reviews

11 Reviews of Bobby Rahal BMW of South Hills - Service Center

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February 19, 2024

Very good in Service! also Vehicle was cleaned after the service was complete. loaner Vehicle was Cleaned and fueled. Would recommend to any one with a BMW More

by fixporsche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
June 12, 2023

They lie, cheat, and steal. Failed my state inspection but did not tell me. They recommonded the tires be replaced on a video that was emailed to me. I declined to purchase tire More

by HateBRBMW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brennan Oppman
Jun 26, 2023 -

Bobby Rahal BMW of South Hills responded

Matt, Thank you for taking the time to talk with me. As we discussed on the phone, we understand your confusion between the technician video and the state requirements for certification, and we apologize for any miscommunication that occurred. Clearly, the condition of the tires could not be certified, but we appreciate you taking the time and providing us with your feedback. Respectfully, Kim Kaminsky General Manager

July 16, 2022

Don’t go here to service your car. They had me wait around most of the day even though I waited a week for an appointment. Then they said I needed over $4000 in repairs without much ex More

by Avoid
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Jul 18, 2022 -

Bobby Rahal BMW of South Hills responded

I have attempted to reach you on your cell phone, but unfortunately, I was unable to make contact. Could you please call me directly at (724) 743-9309 so we can discuss the details of your visit? We regret to hear of your experience and apologize for any miscommunication that occurred. These instances, as unintended and regrettable as they are, allow us to train our team on how to prevent them from happening again. Sincerely, Kim Kaminsky General Manager

April 07, 2022

Andrew is amazing. So is his crew. I came here with a car from Florida and had to put a lot of repairs in it and he worked with me was very fair. Pricing was very fair. More

by Faerae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew and staff
January 30, 2021

The worst service I’ve ever had. 2 1/2 months with problems till they finally had a real engineer come from down south to fix my 530I. If you have a real problem with your BMW, take it to another deal More

by Mws2237
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean
Feb 02, 2021 -

Bobby Rahal BMW of South Hills responded

Hello, We regret to hear of your negative experience with us. We have made several attempts to reach you to discuss your experience, but unfortunately, we were unable to make contact with you. We would value the opportunity to speak with you and see how we can improve our service to you and potentially other clients moving forward. Please feel free to reach out to me directly at 724-746-2600 ext. 8201. We look forward to our resolution. Sincerely, Andrew Dippel Service Manager

February 10, 2017

Don't ever buy a BMW and don't use Bobby Rahal!! My husband's BMW X3 broke down and was towed to this dealership. They could not figure out what was wrong with it. After $4,100 worth of repairs it wa More

by MEL
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim Kaminsky
October 03, 2016

Terrible service, no leadership. MY car was serviced for a oil change. Wanted to charge me for everything in the book they could find wrong or needed replacing in the car. Rental ca More

by camaro30thss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
July 15, 2016

The Best Service ,Warrranty and Reps!!! Bobby Rahal BMW’s staff never ceases to amaze me w/ regards to going the extra mile for its customers. I had an issue related to my 2015 BMW X3’s Stee More

by BillandAngelaKunkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Kaminsky and Rick Speicher
January 19, 2013

We have had several bad experiences with the service department and parts department at this dealership over the past few years. There are better dealerships. More

by Rocketmaster
Recommend Dealer
No
Employees Worked With
Various
Oct 30, 2013 -

Bobby Rahal BMW of South Hills responded

We strive to provide a premium experience in all aspects of our business. I would welcome the opportunity to discuss your concerns and earn your trust. As the General Manager I take your comments very seriously and I would love to know the details of your experience, I can be reached at 724-743-9303. Regards, Kim Kaminsky, General Manager

April 25, 2011

I purchased a used 530i at the beginning of December. I had a flat tire and luckily was by a sears so I had them look at it. Upon inspection they found that all of the tires had severe uneven wear to the More

by disappointed again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Demond Nixon, Kim Kaminsky
1