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Nucar Nissan of Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.6
1,552 Reviews
Nucar Nissan on the Automile is known for their legendary low prices, large inventory of New/Certified Nissans, and a hassle-free shopping experience. We employ the best staff and put our customers needs first. Browse our employee reviews and contact any of our staff today to serve you!
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525 Boston Providence Hwy

Norwood, MA

02062

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Showing 1,552 reviews

July 20, 2025

If I could give you a higher grade I would. Place was busy 24-7. They have a nice lounge with Big screen and water for guests in-line to get into the box and drive away in your NuCar More

by PV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aziz Lawal
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Jul 21, 2025 -

Nucar Nissan of Norwood responded

Thank you for the awesome review! We’re thrilled to hear you had such a great experience and enjoyed the lounge while things were busy. We appreciate your kind words and hope you’re loving your new Nucar!

July 07, 2025

I worked with Max-Son Saint Louis to shop for a used car, and our customer service was over the top. Max is an excellent communicator, patient, and was very helpful in providing options that met our criteria More

by LaurenPamas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max-Son Saint Louis
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Jul 08, 2025 -

Nucar Nissan of Norwood responded

Thank you for the wonderful review! We're thrilled to hear Max-Son Saint Louis provided outstanding service and helped you find the right options. We'll be sure to share your kind words with him!

May 03, 2025

My wife and I had a great experiencing shopping for a used car at Nucar Nissan of Norwood. Max was an excellent salesperson! We saw the car online, contacted the dealer, Nucar responded quickly, and we w More

by Used Car Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Saint Louis
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May 06, 2025 -

Nucar Nissan of Norwood responded

Thank you for the fantastic review! We're so glad you and your wife had a smooth, pressure-free experience with Max and the team. We truly appreciate your recommendation and hope you enjoy your new car!

October 22, 2024

Left a message for Jim and never received a callback. I have been to Norwood Nissan about 11 times now and they are unable to fix a problem they created. I went there to have them fix a recall and left w More

by Carly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Islami
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Belizaire
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Nucar Nissan of Norwood responded

Carly, we apologize for the frustration you're experiencing and understand your concerns. Regarding the issue with your Nissan Rogue's door lock, we've worked extensively to address it, involving both the Nissan tech line and replacing the handle and BCM. Each time the vehicle has been in for service, we've been unable to duplicate the problem, and Nissan has reviewed the data sent over. It's important to note that this issue is unrelated to the recall reprogram. While we've offered a rental car during your visits, we understand you've preferred to wait. We are committed to finding a solution and appreciate your continued patience. Please feel free to reach out directly at 866-664-6048 so we can continue working on this for you. Thank you.

Oct 24, 2024 -

Carly responded

Thank you for your response. As I have stated multiple times, I cannot duplicate the alarm issue myself. I had my car for over 3 years with NO ISSUES, then I brought it to Norwood Nissan and left the lot with this issue, so someone that worked on my car did something to cause this alarm issue. In regards to the car rental, Nissan Norwood did offer a rental, however you forgot to mention that whatever company you use only has sedans. And as I told you multiple times, I got very sick and broke my back and fractured my lower spine. That is why I have an SUV. I cannot comfortably get in and out of a sedan without experiencing extreme pain. Unfortunately due to my health I cannot drive a sedan and you were not able to accommodate that. Also, you are not committed to finding me a solution, as your manager just called me and basically said there is nothing else they can do and they cannot really have the tech department commit more unpaid hours to my car and issue. Frankly, I am tired of your service department telling me that you did me a favor by waiving my deductible. I have been to the dealership around 11 times and taken countless hours out of my work day to bring my car to Norwood. I would like nothing more than to never come back to Nissan, but you have been unable to fix the issue cause by the service department. Finally, Nissan Norwood needs to work on their attention to detail. I went to pick up my car, you gave me back the complete wrong car. I lost complete trust in the work being done at that point. And the last time I picked up my car, I was given back my car with a razor blade on the floor of the driver's side. When I reported this to member of the service department, it was not taken as seriously as it should have been. This was extremely disappointing as someone (myself, child or pet) could have gotten hurt but the razor.

October 17, 2024

The service department Jude specifically was great. However my issue is with NuCar. I have rain guards on my windows that were supposed to be Factory rain guards at the time of purchase $450. I asked a More

by YELLLOW_SUNFLOWER910
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jude Belizaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Nucar Nissan of Norwood responded

Thank you for your feedback. We’re glad to hear that Jude and our service team provided great assistance, but we’re sorry for the confusion regarding your rain guards. The rain guards installed are premium quality, but we understand your concern about them not being the factory option. We strive for transparency and want to address this issue. While normal wear and tear on accessories like rain guards can occur, we'd like to further review your situation and find a fair resolution. Please contact us at 866-664-6048 so we can discuss the best path forward. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

October 07, 2024

The service done to my car was done very effectively and timely, and giving me the rental car while I waited for repairs was very helpful. More

by RSULLIVAN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Nucar Nissan of Norwood responded

Thank you for your review! We're glad to hear that the service was done efficiently and that the rental car was helpful. We appreciate your feedback and look forward to serving you again!

October 04, 2024

Antonio was terrific. Easy to talk to, and he is an excellent communicator. A respectful professional. More

by ACAUZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Nucar Nissan of Norwood responded

Thank you for the great review! We're thrilled to hear that Antonio provided such excellent service and communication. We’ll be sure to pass along your kind words to him. We appreciate your support and look forward to assisting you again!

October 04, 2024

Jude and Jim in the service dept. have been very accommodating and outstanding to work with. Very attentive and they communicate very well. More

by Paulmalvone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Islami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Belizaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Nucar Nissan of Norwood responded

Thank you for the kind words! We're glad to hear that Jude and Jim provided such attentive and outstanding service. We’ll make sure to pass along your compliments to them. We appreciate your support and look forward to serving you again!

October 03, 2024

I've been coming here for a number of years and they've always taken care of my car. More

by PEREZ.VEE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aziz Lawal
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Oct 04, 2024 -

Nucar Nissan of Norwood responded

Thank you so much for the wonderful review!

October 03, 2024

Good service done in a timely manner. Great that there wasn’t a long time to complete service More

by IDALERICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Nucar Nissan of Norwood responded

Thank you for your 4-star review! We're glad you had a positive experience with us. If there's anything we can do to make your next visit even better, please let us know. We appreciate your feedback and look forward to serving you again!

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