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Bocker Auto Group - Service Center

Freeport, IL

4.8
213 Reviews

213 Reviews of Bocker Auto Group - Service Center

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September 24, 2025

I Have always had good friendly service, Heather and Wayne are so kind and helpful, More

by TENNEY5073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that you've consistently received friendly service from Heather and Wayne at Bocker Chevrolet GMC. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 24, 2025

Everything went ahead of schedule and was completed to my complete satisfaction with no issues. More

by ELLENKLATT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Obert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review, Ellen! We're thrilled to hear that everything went ahead of schedule and that you were completely satisfied with your experience at Bocker Chevrolet GMC. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 19, 2025

All service managers have been very helpful and courteous whenever I have had to bring a vehicle in for some type of service. More

by bokemeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Huber has always gone the extra mile in trying to find the right parts for my vehices.
Sep 20, 2025 -

Bocker Auto Group responded

Thank you for your kind words! We truly appreciate your feedback on our service managers at Bocker Chevrolet GMC. We're glad to hear that you've experienced helpful and courteous service during your visits. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 17, 2025

Everyone is very friendly and helpful. Service area is very clean and comfortable. Brad Leverton is the best. More

by lugan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review, Lugan! We’re delighted to hear that you found our team friendly and helpful and enjoyed the clean, comfortable service area. We also appreciate your kind words about Brad—he’s truly a valued member of the Bocker Chevrolet GMC family. We look forward to welcoming you back again soon! Sincerely, The Bocker Chevrolet GMC Team

September 17, 2025

They were very courteous and fast with my oil change. I have been using Bocker for may years for oil change and service department and I'm very pleased. More

by jgiles51
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Bocker Auto Group responded

Thank you for your wonderful feedback! We’re delighted to hear that you’ve consistently received courteous and efficient service for your oil changes at Bocker Chevrolet GMC. We truly appreciate your loyalty over the years and look forward to continuing to meet your service needs. We’ll see you next time! Sincerely, The Bocker Chevrolet GMC Team

September 16, 2025

Always a great experience. SUV is fixed and thanks to April for her great customer service. April always gives us great customer service! More

by rlpm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Bocker Auto Group responded

Thank you for your wonderful feedback! We're pleased to hear that your SUV is fixed and that April provided you with great customer service. At Bocker Chevrolet GMC, our team strives to ensure that every experience is a positive one. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

September 13, 2025

Always very helpful to get our car’s maintenance issues resolved in a timely matter. There friendliness makes servicing our cars a good experience. More

by roger.hackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review, Roger! We at Bocker Chevrolet GMC are thrilled to hear that you find our team helpful and friendly while resolving your car's maintenance issues. Your positive experience is what we strive for, and we appreciate your support. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 12, 2025

Had my truck in for 15,00 mile maintenance. In and out in a reasonable amount of time. Brad is very knowledgeable and is very professional in his job. More

by john.stovall47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Bocker Auto Group responded

Thank you, John! We appreciate your feedback about your recent experience at Bocker Chevrolet GMC. We're glad to hear that Brad provided you with knowledgeable and professional service during your truck's 15,000-mile maintenance. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 04, 2025

Satisfied with the services provided. Timely and efficient. Didn’t felt I needed the offer for $59 windshield wipers, though. More

by SPRO1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Bocker Auto Group responded

Thank you for your feedback. We're glad to hear you were satisfied with the timely and efficient services at Bocker Chevrolet GMC. We appreciate your input regarding the windshield wiper offer and will take that into consideration. If you have any further questions or need assistance, feel free to reach out to us. We look forward to seeing you again. Sincerely, The Bocker Chevrolet GMC Team

September 03, 2025

Would have given a 5-star review, except I wish a little more ‘drain-time’ was allowed. Dark streaks on the dipstick indicate to me a little more of the old oil remained in the pan. I realize most custome More

by sas1944@frontier.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know there names
Sep 04, 2025 -

Bocker Auto Group responded

Thank you for your feedback! We appreciate your insights about the oil change process and understand the importance of ensuring everything is done thoroughly. We strive for excellent service at Bocker Chevrolet GMC, and your comments will help us improve our processes. If you have any more suggestions or concerns, please feel free to reach out to us. We look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

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