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Bocker Auto Group - Service Center

Freeport, IL

4.8
192 Reviews
Call Service Center (815) 656-4138

192 Reviews of Bocker Auto Group - Service Center

Sort by
July 22, 2025

They look like they know what they are doing ! Very good group and work together well ! More

by LCOOK1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALL.........
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July 20, 2025

Always honest and trustworthy. The service department is very easy to work with and I would not take my vehicle anywhere else. More

by jaynemunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review, Jay! We truly appreciate your kind words about Bocker Chevrolet GMC and our service department. It’s our goal to provide honest and trustworthy service, and we’re thrilled to hear that you have had such a positive experience. We look forward to seeing you again for all your vehicle needs! Sincerely, The Bocker Chevrolet GMC Team

July 19, 2025

Oil grease stains left inside vehicle on door panels very disappointed total lack of care More

by ISITACRIME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Lampros
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2025 -

Bocker Auto Group responded

Thank you for your feedback. We understand your disappointment regarding the oil grease stains left on your vehicle's door panels. At Bocker Chevrolet GMC, we strive to maintain high standards of cleanliness and care. We appreciate your comments and would like to discuss this issue. Please feel free to contact us directly so we can assist you further. Thank you for bringing this to our attention. Sincerely, The Bocker Chevrolet GMC Team

July 16, 2025

Fantastic product, great service! ! Delbert has a great team, and is a great leader!!Glad to have them in town! More

by m.hoeft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Stronczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Bocker Auto Group responded

Thank you for your review! We're happy to know that you had a great experience with us at Bocker Chevrolet GMC. Delbert and the team truly appreciate your feedback and support. We’re proud to serve this community and look forward to seeing you again soon. Sincerely, The Bocker Chevrolet GMC Team

July 16, 2025

I had a Headlight replaced. No Appointment. I was In and Out in about an Hour. All staff was friendly and courteous. More

by JIM.DICKSON44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Bocker Auto Group responded

Thank you, Jim! We're so glad to hear that your headlight replacement was quick and that you found our staff at Bocker Chevrolet GMC to be friendly and courteous. We appreciate your feedback and look forward to assisting you again. Sincerely, The Bocker Chevrolet GMC Team

July 16, 2025

I went for an oil change. The service and serviceman was good. He was friendly and professional. More

by MARSHASHELLY70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, he was was doing the desk where you get oil change
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Jul 16, 2025 -

Bocker Auto Group responded

Thank you, Marsha! We're pleased to hear that you had a positive experience during your oil change at Bocker Chevrolet GMC. Our team strives to provide friendly and professional service, and it's great to know we met your expectations. We look forward to assisting you on your next visit. Sincerely, The Bocker Chevrolet GMC Team

July 15, 2025

Have bought several vehicles from them. They are very knowledgeable about their products and very helpful when called upon. I’m sure this is not the last vehicle I will buy from them. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delbert Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bowser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Bocker Auto Group responded

Thank you for your kind words, Cathy! We're thrilled to hear that you've had a positive experience purchasing multiple vehicles from Bocker Chevrolet GMC. Our team takes pride in being knowledgeable and helpful, and we look forward to assisting you with your future purchases. Please don’t hesitate to reach out whenever you need assistance! Sincerely, The Bocker Chevrolet GMC Team

July 12, 2025

Was not happy when I found the computer chip unplugged and sitting in the center counsel. Other than that 100% . More

by BoomBoom
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
oil change
Report | Print
Jul 13, 2025 -

Bocker Auto Group responded

Thank you for sharing your feedback. We understand your concern about finding the computer chip unplugged, and we appreciate you bringing this to our attention. At Bocker Chevrolet GMC, we strive for high standards and your experience matters to us. Please feel free to reach out to us directly so we can discuss any further concerns. We look forward to the opportunity to assist you better in the future. Sincerely, The Bocker Chevrolet GMC Team

July 07, 2025

Always prompt friendly and professional service. Problem and solution explained with suggestions and updates for future service. Service department is top notch! More

by rcl700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We at Bocker Chevrolet GMC are thrilled to hear that you received prompt, friendly, and professional service. Our service team is dedicated to keeping you informed with solutions and suggestions for your future needs. We appreciate your kind words and look forward to welcoming you back again for your next visit! Sincerely, The Bocker Chevrolet GMC Team

July 06, 2025

The personnel are all professional and thorough. Service was exceptional. They worked with our insurance company and made things stress free and seamless More

by Travel12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gretchen Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We're grateful to hear that our team at Bocker Chevrolet GMC provided you with exceptional service and made the process stress-free. We appreciate your kind words about our professionalism and thoroughness. Please come back and visit us anytime! Sincerely, The Bocker Chevrolet GMC Team

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