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April Fyock
April Fyock at Bocker Auto Group

April Fyock

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

Contact Me
5.0
132 Reviews

I have been in the car business for 5+ years but in Customer Service for 25+!! Working with and helping people is my passion. I love to be the smiling face that greets and helps customers. When I am not working I LOVE watching my twins playing sports and performing on stage!

Dealership Experience

9 yrs, 11 mos

Industry Experience

14 yrs, 3 mos

Specialties & Trainings

Service Advisor

5.0

132 Reviews

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132 Reviews of April Fyock

October 03, 2026

Dealership Rating
Employee Rating

Dropped it off came back the way it should. Hopefully it is the resolution to the problem More

by RCHITOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2026

Bocker Auto Group responded

Thank you for your feedback! We're glad to hear that your vehicle was returned in the expected condition. If you have any further concerns or need assistance, please don't hesitate to reach out to us at Bocker Chevrolet GMC. We appreciate your trust in us and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

October 01, 2026

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Employee Rating

They have excellent customer service but if you are ever unhappy for any reason they try their best to make it right. More

by CHOPPERANDMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Brad Leverton, Wayne McCarthy

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Oct 02, 2026

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about our customer service at Bocker Chevrolet GMC. It's our priority to ensure that every customer feels valued and satisfied. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 29, 2026

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Employee Rating

The dealership was quite clean. The employees were friendly and helpful. They all treated me with kindness and respect.The agent checked to see if I had coverage for the work that w More

by bjhammond1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 30, 2026

Bocker Auto Group responded

Thank you for your wonderful review, BJ! We are pleased to hear that you had a positive experience at Bocker Auto Group. Our team strives to provide a clean and welcoming environment, and it's great to know that you found our employees friendly and helpful. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 26, 2026

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Employee Rating

I went to dealer immediately after my car was making noise after shutting off. April and Heather took care of me. April figured out what was wrong, checked her parts supply and fixed my car within an h More

by DARL035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros

Print
Sep 27, 2026

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that April and Heather provided you with excellent service and were able to quickly diagnose and fix your car. At Bocker Auto Group, we strive to ensure our customers are satisfied with their experience. Your feedback is appreciated, and we look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

September 16, 2026

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Employee Rating

Efficient. Quality. Caring. Exactly what you've come to expect from Bocker. Very highly recommended. More

by 2TIM116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton

Print
Sep 16, 2026

Bocker Auto Group responded

Thank you for your review! We appreciate your kind words about our efficiency, quality, and care at Bocker Chevrolet GMC. It’s great to hear that our team met your expectations. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

September 11, 2026

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Employee Rating

Friendly professional people who provide outstanding service at a fair price!! Will definitely be back More

by MARKLEI66
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

Print
Sep 11, 2026

Bocker Auto Group responded

Thank you for your wonderful review, Mark! We’re thrilled to hear that you had a great experience with our friendly and professional team at Bocker Auto Group. Looking forward to welcoming you back soon! Sincerely, The Bocker Chevrolet GMC Team

August 15, 2026

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Employee Rating

Service is always great at Bocker. We have never had a bad experience. They are always prompt, friendly!. This is why we buy our vehicles at Bocker's! Great everything! More

by rlpm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy

Print
Aug 15, 2026

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve consistently had a great experience with us at Bocker Chevrolet GMC. Your kind words about our prompt and friendly service mean a lot to us. We appreciate your loyalty and look forward to assisting you with your vehicle needs in the future! Sincerely, The Bocker Chevrolet GMC Team

August 09, 2026

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Employee Rating

Jose in the Quicklube is great. He and the team are very coordinated in keeping both bays moving and ensuring the job is well done. More

by UK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy , Jose

Print
Aug 09, 2026

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that Jose and our Quicklube crew provided you with excellent service. It’s great to know that their coordination and commitment to quality made your experience a positive one. Our team appreciates your feedback and looks forward to seeing you again at Bocker Auto Group! Sincerely, The Bocker Chevrolet GMC Team

July 21, 2026

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Employee Rating

I appreciate the entire team's professionalism, expertise, clear communication and friendly demeanor. In addition, the waitng area and restrooms are always well-maintained. More

by jamiepetras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton, Wayne McCarthy , Jim Palmer 5 stars

Print
Jul 21, 2026

Bocker Auto Group responded

Thank you for your review, Jamie! We appreciate your kind words about our professionalism, expertise, clear communication, and friendly demeanor. It’s important to us that our customers have a great experience at Bocker Chevrolet GMC. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

July 06, 2026

Dealership Rating
Employee Rating

Delbert Bunker and the Bocker team are great to work with for service, sales and all!! More

by sterm22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 07, 2026

Bocker Auto Group responded

Thank you for your kind words! Our team truly appreciates your positive feedback about Delbert at Bocker Chevrolet GMC. We're glad to hear that you had a great experience with our service and sales. We look forward to seeing you again for your future needs! Sincerely, The Bocker Chevrolet GMC Team

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