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Bocker Auto Group - Service Center

Freeport, IL

4.8
213 Reviews
Call Service Center (815) 656-4138

213 Reviews of Bocker Auto Group - Service Center

Sort by
September 02, 2025

Great experience. I pulled up and had immediate service. I will be back when service is needed. More

by lbklinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 02, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with immediate service at Bocker Chevrolet GMC. We look forward to serving you again when you need us. Your satisfaction is our priority! Sincerely, The Bocker Chevrolet GMC Team

August 30, 2025

Work was done enough timely fashion I appreciate it very much. It was under warranty, thankfully! More

by blue2eyes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Aug 31, 2025 -

Bocker Auto Group responded

Thank you for your positive feedback! We're glad to hear that the work was done in a timely manner and that it was covered under warranty. We appreciate your trust in Bocker Chevrolet GMC and look forward to assisting you again. Sincerely, The Bocker Chevrolet GMC Team

August 29, 2025

Bocker took time to listen to my issue, research it and get it fixed in a timely manner! More

by blue2eyes1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2025 -

Bocker Auto Group responded

Thank you for your feedback! We appreciate that you took the time to share your experience with Bocker Chevrolet GMC. It’s great to hear that we were able to listen to your issue and resolve it promptly. We look forward to assisting you again in the future. Sincerely, The Bocker Chevrolet GMC Team

August 26, 2025

Set up an appointment with Brad to replace some belts on engine, he gave me a quote and was pleasantly surprised at the amount. Set up a time, and things went smoothly with out any issues at all. More

by MPDOMINI1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We're glad to hear that you had a smooth experience with Brad at Bocker Chevrolet GMC for your engine belt replacement. It’s great to know you found our quote favorable. We look forward to seeing you again for your next service! Sincerely, The Bocker Chevrolet GMC Team

August 23, 2025

Let me tell you what. These guys are great. I feel very comfortable there and always get treated right. Brad keeps me up to date on what's going on and always take care of More

by Tim K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Busker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2025 -

Bocker Auto Group responded

Thank you, Tim! We truly appreciate your wonderful feedback about our service department at Bocker Chevrolet GMC. It’s great to hear that you feel comfortable and valued during your visits, and we’re glad that Brad has been able to assist you effectively. Your loyalty, even with the distance, means a lot to us. We look forward to seeing you again for your future needs! Sincerely, The Bocker Chevrolet GMC Team

August 13, 2025

Great follow and great service. April did a great job ! Keep up the great work! More

by BUNKBALL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Bocker Auto Group responded

Thank you so much for your review! We're glad to hear you had a great experience with our team, especially with April. Your appreciation motivates us to continue providing excellent service at Bocker Chevrolet GMC. We look forward to assisting you again soon. Sincerely, The Bocker Chevrolet GMC Team

August 06, 2025

The customer service isn’t what it used to be, updates on condition of the car isn’t thorough, cost has increased significantly. More

by phawkins4
Recommend Dealer
No
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Bocker Auto Group responded

Thank you for sharing your experience. We understand your concerns about the changes in customer service, rising costs, and limited communication during your visit. At Bocker Chevrolet GMC, we aim to provide consistent, attentive care and transparent updates throughout your service, and your feedback helps us understand how this experience impacted you. If you'd like to discuss your visit further, please feel free to contact us directly. Your feedback is valuable to us. Sincerely, The Bocker Chevrolet GMC Team

August 05, 2025

They always do a great job with my car. And the employees are always so friendly. That’s why I always do business there. More

by joysec5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Lampros
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Fyock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Bocker Auto Group responded

Thank you for your review! We are happy to hear that you consistently have a great experience with Bocker Chevrolet GMC and appreciate our friendly staff. Your loyalty means a lot to us, and we look forward to serving you again soon. Sincerely, The Bocker Chevrolet GMC Team

August 05, 2025

This is one of the best dealerships I have ever had the pleasure of working with. The people are friendly, customer focused, and quick to get the job done. They absolutely represent the GM brand well. More

by JPEREZ1439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Bocker Auto Group responded

Thank you for your feedback! We appreciate you taking the time to share your positive experience at Bocker Chevrolet GMC. Our team works hard to provide excellent service, and we're happy to hear that it showed during your visit. We look forward to seeing you again soon. Sincerely, The Bocker Chevrolet GMC Team

August 02, 2025

Brad always does a good job of handling my cars needs and describing the issues it may be having to me. More

by BINU61048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Leverton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2025 -

Bocker Auto Group responded

Thank you for your wonderful review! We're delighted to hear that Brad is consistently taking great care of your car's needs and effectively communicating any issues. At Bocker Chevrolet GMC, we strive for top-notch service, and it's great to see that reflected in your experience. We look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

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