Boerne Dodge Chrysler Jeep

Great customer service sales man made it a fun experience. We were treated with respect and the sales person had a great personality that made this a great buying experience. Paul was able to answer all the qu We were treated with respect and the sales person had a great personality that made this a great buying experience. Paul was able to answer all the questions about the jeep that was best for us. More

Very laid back and easy Brian in sales was great. We got right down to business and there were no surprises or sales gimmicks tried. I felt very comfortable from the beginnin Brian in sales was great. We got right down to business and there were no surprises or sales gimmicks tried. I felt very comfortable from the beginning and the whole process only took a couple of hours with trade in and all. Prices are better here than any other dealership in Texas. Highly recommend boerne dodge! More

Great, straightforward experience The dealership was very straightforward and helpful. Charles got me a great deal. The finance staff was also very helpful. I recommend Boerne Dodge Ch The dealership was very straightforward and helpful. Charles got me a great deal. The finance staff was also very helpful. I recommend Boerne Dodge Chrysler Jeep. More

Friendly,honest, fast service I love this dealership! They are always courteous, honest, friendly, and efficient. I was able to get three recalls addtessed and an oil chg in half I love this dealership! They are always courteous, honest, friendly, and efficient. I was able to get three recalls addtessed and an oil chg in half the time other dealershits take for just an oil chg. It is worth the drive to visit these guys! More

New 2018 Jeep Grand Cherokee. Vinny my Dealer was very professional and answered all my question in a professional. Everyone in the Dealership were very nice and professional. Wi Vinny my Dealer was very professional and answered all my question in a professional. Everyone in the Dealership were very nice and professional. Will recommend Boerne Jeep to my friends. More

Love this dealership! I owned my Dodge Ram pickup for almost 3 years and have used Boerne Dodge exclusively for service and repairs. I've been impressed with their service I owned my Dodge Ram pickup for almost 3 years and have used Boerne Dodge exclusively for service and repairs. I've been impressed with their service staff each time. They are very friendly, explain in detail the work they will perform and make sure I leave happy. If the work will be lengthy, they offer me a courtesy ride to and from home. Get there early enough and they greet with donuts and kolaches from a local shop! Plus the new coffee machine made a great hot latte! I'm a happy and satisfied customer! More

2019 Jeep Grand Cherokee Limited Eric who took over for Julie due to an emergency. The only thing I wish would have been told to me were the add ons that were already added before a Eric who took over for Julie due to an emergency. The only thing I wish would have been told to me were the add ons that were already added before asking me. Even though I really like them. Just for future customers make sure add ons are on the online cars. I’m still waiting for your dealership to locate my second Key Fob. I would like to hear when I can pick up my 2nd FOB. More

Service Department Not Customer Service Oriented Today Received an email message that my new van was due to an oil change. Called the number to schedule an appointment and was told to bring it in on a cer Received an email message that my new van was due to an oil change. Called the number to schedule an appointment and was told to bring it in on a certain day. I asked if I could get a car wash when scheduling and was told just tell the Service department you want one when you take the vehicle in. When I arrived at the Service department, there were 3 employees sitting behind the counter. I was never greeted and no one made any attempt to see what I needed. Finally someone offered to help. I told him I needed an oil change and requested a car wash like I had been told. He just seemed to laugh and said "We don't offer that here". He asked me who told me that, a saIes person or someone else. I said it was the lady who scheduled my appt. He said " that was a third party who scheduled you. We don't offer car washes to our customers as we don't have any means to provide them" In my opinion, he appeared rude. As it turns out the message I received from Chrysler was wrong and my vehicle did not require servicing. However, when the technician "showed me" that the van did not require servicing, it felt like he was condescending and talking down to me. He seemed rushed and inconvenienced the entire time I was there. Perhaps he was just having a bad day. We really like our van and had hoped to purchase another vehicle from this dealership for my husband early next year, However, I have no desire to set foot in this dealership again because of this service department. We will go elsewhere to have our new van serviced and when we buy our next car. We rated this dealership very high when we purchased the van in Aug 2018 and really liked the salesperson we worked with, however, the service department has us questioning if we made the right decision to buy from this dealership. More

Quick and Fast Repairs My Serive Technician was Michael and he was extremely accommodating, informative, and explained the issues with my vehicle very well. I was very plea My Serive Technician was Michael and he was extremely accommodating, informative, and explained the issues with my vehicle very well. I was very pleased with the service provided by all the staff. More

Cherokee and Ram service Very professional and courteous,enjoyed the experience, fast turn around,and donuts/coffeeand chatting with Paul.will definately return for service an Very professional and courteous,enjoyed the experience, fast turn around,and donuts/coffeeand chatting with Paul.will definately return for service and or purchase of our next vehicle. More