
Boerne Dodge Chrysler Jeep
Boerne, TX
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1,321 Reviews of Boerne Dodge Chrysler Jeep
Very helpful when scheduling appointment for a recall. Also clean waiting room with refreshments while waiting on your vehicle to be serviced. It’s about an hour drive from my home to this dealership but Also clean waiting room with refreshments while waiting on your vehicle to be serviced. It’s about an hour drive from my home to this dealership but definitely worth it! More
Repeat customer. Easy doing business with Boerne Dodge. Great service. We are definitely coming back to purchase my wife’s vehicle!! Easy doing business with Boerne Dodge. Great service. We are definitely coming back to purchase my wife’s vehicle!! More
Best place for excellent service. All the folks there treated me like family. As a recent widow, this special care was awesome and greatly appreciated. When I win the TEXAS LOTTERY, T All the folks there treated me like family. As a recent widow, this special care was awesome and greatly appreciated. When I win the TEXAS LOTTERY, The first place i will be shopping is here for my new Jeep! A special thanks to Lee and Brandon for taking such good care of me and my 2018 grand. Cherokee. Sincerely, Randi WAYLAND More
Boerne Ram Car Care Center Management, Thank you for asking for my feedback input. Customer service advisor, Roy, was good and would rate him a 10 for vehicle checkin service. However, as part of asking for my feedback input. Customer service advisor, Roy, was good and would rate him a 10 for vehicle checkin service. However, as part of my checkin, I requested for my tires to be checked to Ram specifications and this was not performed. I left the service center and went to my truck and checked the tire pressure indicators and noticed it was not done. So, I had to come back and request for the tires to be checked and inflated/deflated to exact specifications. I know that most dealership car care centers automatically perform a series of standard checks: fluids, tires, air filters, etc.... as part of an oil change/tire rotation service. Therefore, it surprises me to know that this was not a standard service, when customers pay a costly price for service (ranging from $150 and up). Note: My Oil and tire rotation service plan was paid within my Ram extended maintenance plan, during purchase. Services that are specifically asked by a customer to check into, should be honored. Especially, for something as simple as Tire pressure checks. Please respond back, as I'm interested in knowing how management plans to address this negative concern. Thank you again for allowing me to provide input to today's service at Boerne Ram Car Care Center. More