Boerne Dodge Chrysler Jeep

Boerne Ram Car Care Center Management, Thank you for asking for my feedback input. Customer service advisor, Roy, was good and would rate him a 10 for vehicle checkin service. However, as part of asking for my feedback input. Customer service advisor, Roy, was good and would rate him a 10 for vehicle checkin service. However, as part of my checkin, I requested for my tires to be checked to Ram specifications and this was not performed. I left the service center and went to my truck and checked the tire pressure indicators and noticed it was not done. So, I had to come back and request for the tires to be checked and inflated/deflated to exact specifications. I know that most dealership car care centers automatically perform a series of standard checks: fluids, tires, air filters, etc.... as part of an oil change/tire rotation service. Therefore, it surprises me to know that this was not a standard service, when customers pay a costly price for service (ranging from $150 and up). Note: My Oil and tire rotation service plan was paid within my Ram extended maintenance plan, during purchase. Services that are specifically asked by a customer to check into, should be honored. Especially, for something as simple as Tire pressure checks. Please respond back, as I'm interested in knowing how management plans to address this negative concern. Thank you again for allowing me to provide input to today's service at Boerne Ram Car Care Center. More

Our Pacifica van went in for a routine accessory battery replacement and wound up being detained because of a technicians error. The dash screen was damaged as a result, but was replaced as quickly as poss replacement and wound up being detained because of a technicians error. The dash screen was damaged as a result, but was replaced as quickly as possible. Our service advisor, Jason was very humble and professional throughout the situation. Mistakes happen! No ‘harm, no foul’! I would recommend Boerne Chrysler and certainly Jason. Thank you David Collum More

Excellent people, excellent service. Paul and Leroy were very helpful in finding the perfect vehicle at the perfect price for us. We'll be back. Paul and Leroy were very helpful in finding the perfect vehicle at the perfect price for us. We'll be back. More

Great service in the service Dept and also the parts Dept.. Short wait. Total charges were within $10 of the estimate. Dept.. Short wait. Total charges were within $10 of the estimate. More

Great salesperson, Paul, efficient no nonsense price negotiation. Quick delivery, good inventory, my grandson had fun negotiation. Quick delivery, good inventory, my grandson had fun More

We had a great experience working with this dealership, the staff was very informative and helpful to us through the car buying process. the staff was very informative and helpful to us through the car buying process. More

Great service, great communication very clean waiting area with phone charging stations great service hours area with phone charging stations great service hours More

Very fair and easy to work with. A lot of inventory to choose from. Paul was great. A lot of inventory to choose from. Paul was great. More

Very good quality service by answering all questions and keeping you informed on how things are going with your vehicle keeping you informed on how things are going with your vehicle More

I had a scheduled appointment for an oil change and tire rotation, but the service took nearly three hours. rotation, but the service took nearly three hours. More