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Bohn Toyota

Harvey, LA

4.5
564 Reviews

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 564 reviews

May 30, 2025

The staff at Bohn Toyota were very pleasant to work with, to include my sales person Richard, managers Eric and Patti, and Brian over in Finance. They were open to negotiating, getting me down as low as they More

by Lauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard, Eric, Patti, Brian
May 27, 2025

Had an appointment for 2:30 for oil change. I waited at the dealership for my vehicle. I was not notified my vehicle was ready. I had to go ask about it. The service advisor said he just te More

by Jetryals
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Guillermo
May 29, 2025 -

Bohn Toyota responded

We apologize for the inconvenience caused by your recent service experience. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Martin Bonura General Manager - Bohn Toyota 504-341-3300 mbonura@bohnzone.com

May 23, 2025

Friendly customer service. Waiting time at a minimum. Courteous service. Pleasant personnel. Service is great. More

by ZPimentel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
May 24, 2025 -

Bohn Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

Very professional and friendly atmosphere, and so clean. Nice smiling faces upon entry to the store. More

by langelic83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
May 23, 2025 -

Bohn Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2025

I always have good service. I was in and out 1/2 hour a Blessing. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
May 23, 2025 -

Bohn Toyota responded

Hi Sunshine, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2025

Very clean professional quick and amazing service. Everything was perfect and all workers were very polite and accommodating thank you. More

by janelowe1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mcgowen, Martin Bonura
May 20, 2025 -

Bohn Toyota responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2025

Best Customer service! Treated me like family from the moment I walked through the doors! More

by Molly.Mullaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
May 20, 2025 -

Bohn Toyota responded

Hi Molly, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

Service was quick and the staff was very friendly; he went out of his way to help me. Great service! More

by jnorori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
May 20, 2025 -

Bohn Toyota responded

Hi Jnorori, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2025

No one greeted me or said anything when I walked in except a garage worker. More

by Gailannwilson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The one that helped I don’t know his name.
May 21, 2025 -

Bohn Toyota responded

Thank you for your feedback. Your input is valuable, and it will help us to provide a better experience for you in the future. We apologize for the inconvenience caused by your recent service experience and the lack of greeters. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Martin Bonura General Manager - Bohn Toyota mbonura@bohnzone.com

May 16, 2025

Do not buy a vehicle here, you do not want to have to deal with the service department. The entire team is trash. They have over charged me, they have missed service notes, delayed part replacements, and More

by Jay bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor McNabb
May 19, 2025 -

Bohn Toyota responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Martin Bonura General Manager - Bohn Toyota mbonura@bohnzone.com 504-341-3300

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