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Bohn Toyota

Harvey, LA

4.6
601 Reviews

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 601 reviews

July 12, 2025

Mike and Steve provided excellent service. Thank you for replacing the air filter and oil change. More

by Tweedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Steve
July 10, 2025

The person that came and got my car, was excellent. Great update on car service. More

by D055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 13, 2025 -

Bohn Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

July 07, 2025

Dealership is good but for an oil change it takes too long. I waited 1.5 hours for the oil change. Way too many people in there for servicing. I’m used to quick oil changes. More

by Ina Jolicoeur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 10, 2025 -

Bohn Toyota responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit.

July 05, 2025

Victor provided excellent customer service and a pleasure to talk to. My only complaint does not relate to the service itself but the waiting room had music playing on the radio speakers and on the tv there More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jul 10, 2025 -

Bohn Toyota responded

Thank you for taking the time to share your experience at our business! We're thrilled to hear that Victor provided excellent customer service. We apologize for the inconvenience caused by the music and TV ads in the waiting room and will take steps to ensure a more comfortable experience for our customers. Your feedback is greatly appreciated!

July 04, 2025

I did wait 2. 5 hours. The service was good as it usually is. Thank you More

by tbdufrene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 10, 2025 -

Bohn Toyota responded

Thank you for your kind words! We apologize for the long wait time, but we're glad to hear that our service met your expectations. We appreciate your loyal support and look forward to serving you again in the future.

July 04, 2025

Great service! Answered all my questions! Took about an hour and I was on my way!! More

by denise1125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin
Jul 06, 2025 -

Bohn Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 03, 2025

I’m on my 3rd Tundra from Bohn, won’t go anywhere else. Mike McGowan is the greatest service writer that has ever lived. Been taking care of my family workhorse for years. Whether it’s maintenance or warra More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McGowan
Jul 04, 2025 -

Bohn Toyota responded

Hi Anthony, thank you for your kind review; we are happy to pass your comments to Mike  here at Bohn Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2025

Knowledgeable, friendly service for my Highlander oil change. In and out with ease. Very clean automobile center. More

by andreasanghall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Zamora
Jul 03, 2025 -

Bohn Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bohn Toyota! We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2025

Johnny Tran was my salesman. He was very knowledgeable about the vehicle I purchased and made the transaction process very easy. More

by heckryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
Jul 03, 2025 -

Bohn Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Johnny here at Bohn Toyota! We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2025

The wait time and cost was ridiculous. I had to go and check and the advisor told me they was waiting for a response from a text they sent me, but I never got. I was in the waiting room. More

by Anita.smith223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Jul 02, 2025 -

Bohn Toyota responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation.  Phil Rehage, Service Director  Bohn Toyota | prehage@group1auto.com | 504-371-7114

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