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Group 1 Toyota West Bank

Harvey, LA

Overview
Reviews
Vehicles
4.6
702 Reviews
Call Dealership (504) 341-3300

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 702 reviews

April 01, 2026

Service was fast, service agents were friendly, knowledgeable, and efficient. Repair to the vehicle was completed correctly for a fair price. More

by Sej1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McGowan
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March 28, 2026

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Mar 30, 2026 -

Group 1 Toyota West Bank responded

Hi Danny, we really appreciate your positive review! Until the next time we meet, take care!

March 26, 2026

Very honest and trustworthy . It took a little while but was worth it. I will definitely go back. More

by mumzierose8650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Mar 28, 2026 -

Group 1 Toyota West Bank responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 25, 2026

My salesperson was very helpful during the purchasing of my truck. Also, he was knowledgeable about the truck. More

by roviracpa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darryl Eckert
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Mar 27, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. Please don't hesitate to reach out to us if there's anything more we can do!

March 23, 2026

There was zero wait time for a response to my need for support. The staff was knowledgeable and professional. I was advised that the service may take a couple of hours. It was reasonable and I was provide More

by Trykw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
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Mar 25, 2026 -

Group 1 Toyota West Bank responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 22, 2026

Service was completed within the time stated at the time of scheduling. The waiting area was comfortable and updates on the car status was provided. More

by raww52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bodden
Report | Print
Mar 25, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2026

Great customer service, I'm always please with the service, let me know whenever you guys have specials on Oil Change😊 More

by Cmarzook1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
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Mar 25, 2026 -

Group 1 Toyota West Bank responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

I would like to thank Nina, for always listening to me, and always giving me the best deal. And I also would like to thank the mechanics, from doing a great job on my car. And just informing me what’s best More

by Tiyan Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Report | Print
Mar 20, 2026 -

Group 1 Toyota West Bank responded

Hi Tiyan, we're happy you found Nina to be so supportive during your experience here at Group 1 Toyota West Bank. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2026

Grasias por su ayuda a todo el personal de servicio del shop y a victor y al vendedor que me vendor el carro Tylor es su nombre More

by Henryg Gutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tylor is the sale person y the maintenance associate is victor
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Mar 18, 2026 -

Group 1 Toyota West Bank responded

¡Hola! Nos alegra mucho haber podido ayudarte. No dudes en contactarnos si necesitas algo. Que tengas un buen día.

March 10, 2026

Their service was excellent and wonderful. I was very happy to have known them and I will recommend and promote them to my friends and family. More

by loananh12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Mar 13, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

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