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Bohn Toyota

Harvey, LA

Overview
Reviews
Vehicles
4.6
602 Reviews
Call Dealership (504) 341-3300

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 602 reviews

June 30, 2025

The wait time and cost was ridiculous. I had to go and check and the advisor told me they was waiting for a response from a text they sent me, but I never got. I was in the waiting room. More

by Anita.smith223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
Jul 02, 2025 -

Bohn Toyota responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation.  Phil Rehage, Service Director  Bohn Toyota | prehage@group1auto.com | 504-371-7114

June 28, 2025

The personnel is very courteous and polite. Excellent customer service. Strong willingness to help customer. More

by bboops6819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor McNab
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Jun 30, 2025 -

Bohn Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bohn Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2025

I feel that the dealership does a good job with your vehicle’s maintenance I’m satisfied. More

by nditcharo868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bodden
Report | Print
Jun 29, 2025 -

Bohn Toyota responded

Hi, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

June 26, 2025

Service personnel was very helpful and professional when explaining the multi point inspection finds as well as the service for the vehicle. More

by Sbuister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Jun 27, 2025 -

Bohn Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

Service is always courteous, prompt and thorough. This time we were served by Devin and were very pleased. More

by Lil JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Report | Print
Jun 26, 2025 -

Bohn Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. If you have any further questions, please don't hesitate to reach out!

June 23, 2025

This my 2nd car I purchased from Renee Wood. She’s very professional and sweet. Also Brian Carter was very helpful. I would recommend them to everyone! More

by gailparker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Woods
Report | Print
Jun 25, 2025 -

Bohn Toyota responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2025

I’m very pleased with the service received at Bohn Toyota. Appointment scheduling is easy and service is done in a timely manner. Waiting area for customers is also very nice and comfortable. More

by jackie.walk33@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jun 25, 2025 -

Bohn Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2025

Everything very clean and neat in the waiting area. Service staff very professional and personable. More

by Stjr504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Johnson
Report | Print
Jun 25, 2025 -

Bohn Toyota responded

Hi, we are so happy to read such a great review about Bohn Toyota! We hope you have a great day!

June 21, 2025

Someone should explain the immediate attention to you. Especially to women.. not everyone knows. thanks! More

by Rushdunc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jun 24, 2025 -

Bohn Toyota responded

We apologize for the extremely disappointing experience you had in service. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. If you would like to discuss your experience further, please don't hesitate to reach out to me.    Martin Bonura General Manager - Bohn Toyota 504-341-3300 - mbonura@bohnzone.com

June 20, 2025

I trust the service I receive at Bohn Toyota they are efficient, have quality service and informative , as well as great customer support. More

by patriciajiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Report | Print
Jun 22, 2025 -

Bohn Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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