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Bohn Toyota

Harvey, LA

4.6
653 Reviews

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 653 reviews

September 17, 2025

The wait was to long. The amount of payment. Too high for a simple adjustment More

by STARCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
New guy.. never used before
Sep 22, 2025 -

Bohn Toyota responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me.    Phil Rehage, Service Director  Bohn Toyota | prehage@group1auto.com | 504-371-7114

September 13, 2025

Fast wait greetings pleasant staff and great service at BOHN Toyota in the West Bank. More

by bfontaine13.bf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Sep 15, 2025 -

Bohn Toyota responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2025

Easy to work with and thorough in performing the work. Service advisors are knowledgeable and extremely polite and keep you informed of the progress of the work More

by kmuller300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 12, 2025 -

Bohn Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2025

Best experience ever. Almost gave up on them from past experience but Guillermo was 5 star with service and communication. If he’s there from now on I shall return. Awesom More

by pcmjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Sep 12, 2025 -

Bohn Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Guillermo here at Bohn Toyota! Thank you again, and have a fantastic day!

September 07, 2025

Service was good. Accept what is written and stop making people say than they want. More

by Mayjaymay29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 09, 2025 -

Bohn Toyota responded

Thank you for your review! We are delighted to hear that you had a good experience with our service. Our goal is to always exceed our customers' expectations and we are grateful for your feedback. Thank you for choosing our business and we look forward to delivering an even better experience on your next visit! Bohn Toyota, (504) 371-7141

September 01, 2025

Dealership giving wrong informati about the shuttle bus on Saturdays needed a ride didn't give the right information More

by Redman
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 12, 2025 -

Bohn Toyota responded

Thank you for bringing this to our attention. We are sorry for the inconvenience caused by the incorrect information about the shuttle service. We will review this with our team to ensure it does not happen again. Bohn Toyota, (504) 371-7141

August 29, 2025

Victor was as usual very helpful and informative and the machanic did a great job on my vehicle, thanks More

by Lionel Armstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 02, 2025 -

Bohn Toyota responded

Hello Lionel, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. If you have any further questions, please give us a call. We're always happy to help!

August 29, 2025

Devin was very professional & helpful with everything. The service was quick and seamless. Excellent experience. More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Johnson
Sep 02, 2025 -

Bohn Toyota responded

Hello Felix, we're happy you found our staff to be so supportive during your experience here at Bohn Toyota. If you have any further questions, please give us a call. We're always happy to help!

August 27, 2025

Very professional, was able to complete the necessary tasks in a timely manner. Excellent customer service. More

by Jordan8505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Aug 31, 2025 -

Bohn Toyota responded

Hi, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 24, 2025

Service rep was terrible; he failed to answer my questions, he was defensive and guarded. Service Mgr was FANTASTIC! He seemed glad that he was helpful, he was straightforward, and he completely More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Ritchie or Reggie
Sep 07, 2025 -

Bohn Toyota responded

Thank you for your feedback. We regret that your experience with your service representative did not meet expectations, but we are very glad to hear our service manager was able to assist you and turn things around. Your comments will be shared with our team so we can address the concerns and continue building on the positives. We’re committed to improving your experience on your next visit. Bohn Toyota service team, (504) 371-7141