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Bohn Toyota
Harvey, LA
566 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 567 reviews
August 10, 2023
Dealerships want clean the service department was very friendly and professional all my need were meet the service writer very professional all the parts agent Mr Donald was also very professional friendly and professional all my need were meet the service writer very professional all the parts agent Mr Donald was also very professional More
by brackinspaul
Employees Worked With
Nena
August 08, 2023
Great service! They make it so easy. The techs are very knowledgeable. Victor is very personable and pays attention to the customer. They make it so easy. The techs are very knowledgeable. Victor is very personable and pays attention to the customer. More
by Villi.sachin
Employees Worked With
Victor
August 07, 2023
Staff are kind and courteous. However I brought my car in for a routine oil change after Toyota rand there is 12 point inspection they informed me that my water pump was leaking a However I brought my car in for a routine oil change after Toyota rand there is 12 point inspection they informed me that my water pump was leaking and as a result I had to pay $822 for the repair. Of course this devastated me because I didn’t have the funds so declined the repair and brought my car to a mechanic to further inspect my car. Come to find out it WAS NOT the water pump. The leak (drip) was coming from the a/c line….and because the drip was right above the pump, it gave the illusion it was the pump. It only took the mechanic 10m to discover the leak source, which meant not only wasn’t my a/c unit worked find, but my water pump was in mint condition as well. This concerns me. I trust the staff of Toyota to be I expect Toyota to be thorough with their inspections to ensure they’re giving customers accurate information. It almost make me wonder if I would have paid for the repair, would they have been honest and returned my funds….I seriously doubt it. More
by toyarjohnson
Employees Worked With
Don’t remember name
August 06, 2023
Avoid at all costs. HORRIBLE servicing. They also conveniently ignored my email regarding it. I guess when you pay just to get your car back, they don't care anymore. An HORRIBLE servicing. They also conveniently ignored my email regarding it. I guess when you pay just to get your car back, they don't care anymore. An oil change turned into a $3,400 job blamed on me due to their amateur over tightening of my oil filter. I have a big oil stain on the panel below and they claim "it is not an oil leak". What new vehicle leaks ANY oil at all? This was FAR more than a few drops from an oil change. It appears they were trying to cover up a slow leak and not pay for it. It also sounds like they had to chisel out the oil filter due to what the advisor said and then backpedaled and said they didn't chisel it out. This is the only explanation for getting a crack in the housing. It took days to get my vehicle back. I can't trust them. More
by megahurts4
Employees Worked With
Devin, Phil
August 04, 2023
Worked with the service department. The service representative was great. He was courteous and professional. The tech information was very fast and easy to respond to, as far as the ser The service representative was great. He was courteous and professional. The tech information was very fast and easy to respond to, as far as the services recommended. Would recommend having service done here to everyone. More
by Data
Employees Worked With
Victor Mcnab
July 31, 2023
I drove 50 minutes to have my car’s maintenance completed because this dealership really does treat its customers well. They also discuss maintenance issues shown on an electronic report—I then choose what because this dealership really does treat its customers well. They also discuss maintenance issues shown on an electronic report—I then choose what I want completed or not. They are not pushy or insistent. I will tell you that since I have begun using this dealership, my car runs better, and I have never had a problem with their work. It is worth the drive. More
by Mambrose60
Employees Worked With
Tyler
July 29, 2023
I brought my car to this dealership to have my routine tire rotation. The service guy tried to make me buy new filters for my car. He brought out two extremely dirty filters and told me that they needed t tire rotation. The service guy tried to make me buy new filters for my car. He brought out two extremely dirty filters and told me that they needed to be changed. I said that it had been only 3000 miles and 3months since you changed them. If those were truly my current filters then either you didn’t change them or those aren’t my current filters. More
by Born2teach29
Employees Worked With
Victor
