Bolton Dodge Chrysler Jeep Ram Fiat - Service Center

Took jeep in for service. Staff was pleasant. Had to order me a new tire so I will need to go back next week.T order me a new tire so I will need to go back next week.T More

Great customer service. All needs were taken care of in service department. Would highly recommend family and friends to Mid County Dodge in Port Arthur. service department. Would highly recommend family and friends to Mid County Dodge in Port Arthur. More

They got me in and out as quickly as possible problem identified and problem fixed. Customer service was good I go every time there is an issue. identified and problem fixed. Customer service was good I go every time there is an issue. More

Had my appointment with Mrs. Baker she's great. I have been dealing with Mrs Chelsea now I am confused on who is the best been dealing with Mrs Chelsea now I am confused on who is the best More

Great service. Very professional, polite and clean. Highly recommend this place for all of your car or truck services. Answered all my questions up front and was ready to go. Highly recommend this place for all of your car or truck services. Answered all my questions up front and was ready to go. More

Service is always great, usually my quoted service is accurate, but this round my service writer left off the cost of fluids. There was a huge difference in the quoted price. Otjerwise I'm happy with mid accurate, but this round my service writer left off the cost of fluids. There was a huge difference in the quoted price. Otjerwise I'm happy with midcounty dodge. More

Chelsea in customer service was excellent and got all my vehicle needs accomplished. They really care about the customer. Glad she helps me every time I go up there with a problem. vehicle needs accomplished. They really care about the customer. Glad she helps me every time I go up there with a problem. More

Extended warranty service/repair Staff is very friendly and knowledgeable of service to be done. Continually informed me each step of the way on work being done. Definitely the best Staff is very friendly and knowledgeable of service to be done. Continually informed me each step of the way on work being done. Definitely the best place for me and my JEEP to have service performed More

In for recalls and oil change Mid County Dodge did a great job servicing my Ram 1500 recently. Set it up to have a couple of recalls taken care of and during the scheduling call t Mid County Dodge did a great job servicing my Ram 1500 recently. Set it up to have a couple of recalls taken care of and during the scheduling call they informed me that it would take about 3 hours, so at least I knew going into it that I would be sitting that long (I don’t mind the wait if I have an idea ahead of time as to the length of the wait). When I arrived I opted to have an oil change and tire rotation as well as long as it wasn’t going to add a tremendous amount of time to accomplish. I was assured that it wouldn’t. As it turns out, my air filter was almost black because it was so dirty; I appreciate that they found that issue. With all I had done, my total time in and out was just a bit shy of three hours . . very happy about that. Everyone I encountered was extremely courteous and helpful. I WILL be going back for service in the future based on this first experience. Kudos to the Mid County Dodge service Department. More

Great Mechanics, bad support staff and management Dropped off my truck for repairs and advised them of my Mopar ectended warranty. They called back with estimate which was quite. They told me I did no Dropped off my truck for repairs and advised them of my Mopar ectended warranty. They called back with estimate which was quite. They told me I did not have any warrant besides power train. Drove back to desler and showed service mgr my contract, ha said they would take care of it. They called back with another estimate 5 days later saying my warranty covered none of the repairs except exhaust. Drove back to the dealer for the 3rd time. Mgr was at lunch. Went up front and spoke to the guy who sells the warranties. He found the service mgr and finally got my problem resolved. Hats off to that guy, he cares about the customer. Mechanics did a great job. Took 8 days due to the Mgr and warranty person in service incompetence. Truck was fixed properly and returned clean and repaired as I requested. Only took 2 days to repair once they got the go ahead. More