Bommarito Cadillac St. Peters

On a very cold and windy Saturday afternoon, Peter was the 1st person and only person to offer assistance. He had no problem braving the weather with a potential customer and futher more, didn't treat me the 1st person and only person to offer assistance. He had no problem braving the weather with a potential customer and futher more, didn't treat me like a sale! His customer service was immpeccable! Jim, the sales manager was also very helpful, and knowledgable! I had a wonderful experience and look forward to purchasing my next vehicle with Bommarito! More

I am a proud first time owner of a used 2008 Cadillac xxx that I found online. Being that is was certified pre-owned I had a piece of mind that the mechanical and physical condition of the car met the rigor that I found online. Being that is was certified pre-owned I had a piece of mind that the mechanical and physical condition of the car met the rigor of the Cadillac 117 point inspection. This was also my first time buying a car sight unseen. When I contacted Bommarito Kevin did a fantastic job selling me the vehicle. I would like to note that their financing options were superb and more than met my expectations. They crushed the rates of all my local banks. The piece that has jaded me the most is my expectation of being a Cadillac owner. I originally planned on purchasing a BMW 3 series; I wanted to be pampered a bit. Well after driving my xxx for one week I began to notice things I had not during my walk around when I bought the car. I had to fly in to take ownership so they had me buying a car to get from that point. I now have noticed poor oversight from Bommarito during their inspection process, particularly on the driver seat. It seams to have excessive wear, more than I would expect when a car has 29,000 miles and met the certified pre-owned specs. I have also had various other issues, water in the trunk lid, a speaker that needed looked at, and my service departure lane indicator light has continued to come on. I am not impressed nor understand how thorough of a job the technicians did when certifying my vehicle. I have taken it to one dealership here locally, and may I warn you, do not expect to have a BMW experience when owning a Cadillac. Your service is the same as if you owned a Chevy. Sure does not make sense considering the car had a MSRP of over $68K. Also, all the dealer gave me back was could not verify customer request and one recall item Bommarito missed in the certification inspections. I was told that they try to find everything because it is an incentive to the dealer for reimbursement from GM. As you can see I am a bit more bitter at the car reliability, local dealer, and experience than at Bommarito, but when I contacted my sales rep Kevin for seat records that the local dealer asked for since they thought I tore up the seat, he said he would get back to me. Well I guess I will be waiting for a while because no calls me back, I am stuck with all the follow-up. Let's hope I can get my seat fixed and that the reliability is much better than this going forward. My xxx has been in the shop 2 times in 1200 miles. I guess I should have learned after owning 7 previous GM vehicles. Plus this site needs to have a "Maybe" option for would you recommend this dealership, I am still on the fence. More

Our overall experience was pleasant -- no pressure at all. We received the vehicle we came to purchase and everything was handled quickly and efficiently. Sales and finance staff were knowledgeable and all. We received the vehicle we came to purchase and everything was handled quickly and efficiently. Sales and finance staff were knowledgeable and easy to work with. We are extremely happy with the vehicle we purchased. More

Was pleasantly surprised with the no hassle style of the dealership. So many dealerships want to play the money games. Liked the courtious and friendly attitude of everyone especially Brian Simms. We felt dealership. So many dealerships want to play the money games. Liked the courtious and friendly attitude of everyone especially Brian Simms. We felt very comfortable buying the car through him. I would definitly recommend this dealership to anyone. More

I appreciate the service i received because the service was very professional and made be feel that my purchase was appreciated. This was a big decision for me to make, therefore, the Salesman was very h was very professional and made be feel that my purchase was appreciated. This was a big decision for me to make, therefore, the Salesman was very helpful, gave me time to think and make sure this is what i wanted. Expalined all the features of the car in details. After following up on the Internet, and seeking informaton about the Vehicle I was interested in. Steve communication was excellent. More

I walked in and Roger was the first person to ask if I needed any help. Roger is a great guy. He really knows and loves his Cadillacs. He realy listens to his customers to see what they really want. He do needed any help. Roger is a great guy. He really knows and loves his Cadillacs. He realy listens to his customers to see what they really want. He doesn't remind me of a car sales man because he doesn't push and I really appreciated that. I will be 60 in June and this is my first Cadillac. My dad always drove Cadillacs but I never thought I could afford one. I did my homework and found out I could afford one. I am very happy and proud to drive my brand new 2011 SRX and I think I have made a new friend and his name is Roger. Thanks Roger Jim and Karen Wilkinson More

When I entered the dealership I was immediately met by a friendly salesman who was courteous and friendly. When I told him I was there to only look that day, he was not pushy but asked if he could at least friendly salesman who was courteous and friendly. When I told him I was there to only look that day, he was not pushy but asked if he could at least point out some features of the automobile. I liked that. His information was beneficial in helping me decide that if I was going to buy that car, I wanted to come back to that dealership. More

Everyone was very helpful and friendly. Rick Kern was very professional and extremly knowledgable. He took the time with us to set up the Onstar and show us all the features of the car. I was very pleas very professional and extremly knowledgable. He took the time with us to set up the Onstar and show us all the features of the car. I was very pleased with everything. I would highly recommend Rick and Bommaritto. More

We drove over 70 miles to look at large SUV's. Bommarito over exceeded our expectations with selection and service. After choosing the vehicle we did, we feel great about our choice. Definately worth the d over exceeded our expectations with selection and service. After choosing the vehicle we did, we feel great about our choice. Definately worth the drive and time. Thanks for a great experience. Heather Roberts More

The car ways supposed to be detailed before I picked it up. It was not. And yesterday while cleaning the car, I found the passenger floor carpet soaked with water. I vacumed out about 5 cups of water. I am up. It was not. And yesterday while cleaning the car, I found the passenger floor carpet soaked with water. I vacumed out about 5 cups of water. I am not very happy about that. It makes me wonder what the detail people did. More