Bommarito Volkswagen of St Peters

Came in for a simple oil change. When I returned was told I needed all my fluids and filters changed which I had just had changed elsewhere. Won't be back. I needed all my fluids and filters changed which I had just had changed elsewhere. Won't be back. More

Dylan was extremely helpful in my decision making process when picking out my VW Jetta. He was able to answer all of my questions and was mindful when I told him how much I wanted to spend on my monthly paym when picking out my VW Jetta. He was able to answer all of my questions and was mindful when I told him how much I wanted to spend on my monthly payment. Even though I am from Western Illinois, I would travel back to Bommarito in St. Peters, MO to do business with Dylan again! More

I stopped at Bommarito Volkswagen on my way back to Kansas City after the holidays. I was very interested in a 2013 GTI I viewed online because the price was about 4K lower than the same car in KC. D Kansas City after the holidays. I was very interested in a 2013 GTI I viewed online because the price was about 4K lower than the same car in KC. Dylan was great to work with. He took me on a test drive and even though I did not have my trade with me worked with the Pre-Owned team to get me a sight-unseen best guess on a valuation of my trade to make sure it was worth my while to return with the trade. I received a follow-up call from Dylan the same afternoon as well as one the next morning asking what time I would be making the trip from KC so he could have the paperwork started and have the car detailed and ready for delivery since I would be making a return trip the same day. When I arrived at the dealer with my trade the value came in about where I expected--a fair price based on having the values I received in KC--and we were able to work the deal out. For better or worse--I'm a compulsive car buyer. This purchase was 5th in the past 6 years (3rd new) and was among one of the better experiences I've had. Buying (especially trading) a car between 2 different cities could have been a nightmarish experience. I grew up in St.Louis proper and did not have the best impression of Bommarito prior to this experience. The low price got me in the door but it was the thoughtful followup drew me back across the state the next morning. The careful and attentive service I received from the Volkwagen team and specifically from Dylan made the process as painless as possible and has converted my perception of Bommarito from one of relative indifference to a place I would send a friend. More

They told me the O2 Sensor was bad and replaced it for $440, but wrote MAF Sensor on my receipt. I don't know one sensor from the next so I thought it was another term for O2 Sensor. When the OS2 sensor $440, but wrote MAF Sensor on my receipt. I don't know one sensor from the next so I thought it was another term for O2 Sensor. When the OS2 sensor went bad just 2 weeks later, they wanted to charge me $750 to fix it! Needless to say, they just lost a good customer. More

Went in for check engine light thermostate replacement, and noise from the engine compartment. A few hours later I receive a call from service stating the noise is from a bad AC compressor, the check engi and noise from the engine compartment. A few hours later I receive a call from service stating the noise is from a bad AC compressor, the check engine light is due to a bad cooling fan. Was quoted over $2,000.00 for the repair and I had already paid up front for the thermostate. I told the department to just replace the thermostate and do nothing with the ac or cooling fan. They said okay and it should be ready to pick up at the end of the day. The end of day came I called to check on the status and they said it would not be ready until the next day. The following day I checked on the status and was informed that the noise was not the ac compressor but instead the alternator, and that he would get with the service manager to work a special price due to my experience. After making calls to repair shops, most on average were at least 1/3 the cost with the same warantee. I'm real glad I did not have them replace the AC with the first phone call. This is not the first bad experience I've had with Bommarito St. Peters, just the first time I've written a review. While the car was under warrantee and in for the scheduled 30,000 service, which the brake system is to be inspected, everything checked out okay is what they told me. Aproximatly 2 weeks went by and I noticed a noise from the rear brakes, the service writer told me that due to the damp conditions the noise was from rust on the pads. A few weeks went buy and the noise turned to a grind. Took the car back in and was told I needed new rear brakes and rotors. I could of lived with the brakes, but the rotors could have been saved had they just did the inspection when I took it in the first time. Service has not been the only negative experience with this dealership, the initial delivery did not go smooth and ended in a loaner car while the one I purchased was being made ready with options to be installed that were paid for. I will not be using Bommarito St. Peters for service or purchases in the future. I just don't have faith in their compentance. More

I highly recommend Bammarito in St. Peters because of our experience with salesman Chris Fehr. Prior to deciding to buy from Bommarito I had met with a salesman I did not care for. After visting some of th experience with salesman Chris Fehr. Prior to deciding to buy from Bommarito I had met with a salesman I did not care for. After visting some of the other VW dealers I went back to Bommarito due to the convience of their location and this time met Chris Fehr. That changed everything and Bommarito was our choice. Chris was great, low pressure and worked hard to get us a deal that we were satisfied with. I recommend Bommarito VW because of our positive experience with our salseman Chris Fehr! More

I wasn't approached by anyone for 5-10 minutes when I first walked into the dealership, so that was a little disappointing. After finding someone, however, I asked for Carl and Carl came to help fairly first walked into the dealership, so that was a little disappointing. After finding someone, however, I asked for Carl and Carl came to help fairly quickly. He was great to work with, didn't pressure me at all, and was upfront and honest about the car and the sale of it. Everything went very quickly and smoothly. I'd highly recommend this dealership and Carl to anyone who is interested in a VW. The guy I worked with in the finance department was also outstanding. More

On May 31,2012 while driving on 70 E my gas tank was punctured by a piece of road debris. I was towed to Bommarito VW. I had the pleasant opportunity to have Ron and Chris deal with my unique problem punctured by a piece of road debris. I was towed to Bommarito VW. I had the pleasant opportunity to have Ron and Chris deal with my unique problem with professional and friendly manner. They even managed to finish my job before the due date. They saved my vacation Thank you, John (and Buddy the dog) Griffin More

Bommarito is one of the worst dealerships I've encountered. They haggled me severely on price. Their answers kept on changing. I finally ended up signing a lease with Ed Napleton Honda. I've d encountered. They haggled me severely on price. Their answers kept on changing. I finally ended up signing a lease with Ed Napleton Honda. I've done business with Napleton in the past and have always had a smooth sailing experience from their service dept to sales. Don't go to Bommarito is you want to be harrassed. Make a beeline for Napleton. More

Douglas Hawk and Chris Cunningham was awesome, and very helpful. I love my 2008, Mazda 3i and would recommend Bommarito Mazda of St. Peter’s out there too anyone looking for a new car. Everyone there is so helpful. I love my 2008, Mazda 3i and would recommend Bommarito Mazda of St. Peter’s out there too anyone looking for a new car. Everyone there is soooo nice and very easy to work with... Thank You guys!!!! More