Bomnin Chevrolet Manassas

Every time I come bomin Chevy my service be great and the staff is very responsible so the staff is very responsible so More

After two visits, service department failed to complete 7500 vehicle maintenance and service bulletin recall. Service advisors lack attention to detail and lack customer relations training. Customers are 7500 vehicle maintenance and service bulletin recall. Service advisors lack attention to detail and lack customer relations training. Customers are treated as an inconvenience. Poor service is tarnishing Dealership’s image and reputation. Inconvenience of customers seems to be standard operating procedure. More

The service department in Bomnin is terrible. I scheduled my first oil change for my Silverado but around the same time I started having a serious issue with it with was causing my truck to be almost not dr my first oil change for my Silverado but around the same time I started having a serious issue with it with was causing my truck to be almost not drivable. When they checked they told me it was a defective part that was causing a misfire in the engine. Long story short I had to leave my truck there that day and it took over 3 weeks to have it repair. Apparently the parts were on back order. The worst part of this it was they did not provide me with either a loaner vehicle or a ride back on an Uber or other mean of transportation. Apparently I live farther than their 15 to 20 minutes distance and they could not bother to spend a few extra dollars. Besides this their customer service personnel don’t appear to have the appropriate social skills when dealing with the customers and they can be perceived as rude. I have bought two trucks from them in the last year but I’m no longer going to do business with them. Their customer service can be very mediocre and then some of their employees will dare to call you and text to insist you to leave them a 5 star satisfaction rating. And to top all this up, they didn’t even change my oil. More

Great customer services and good care. I like the finances care very clear and careful about my payments . Sale man Mr Paul excellent show me so many chooses and in the end we find one car for me tha finances care very clear and careful about my payments . Sale man Mr Paul excellent show me so many chooses and in the end we find one car for me thank you so much More

Very clean and the staff was so nice! I received a phone call shortly before I arrived to make sure I knew the location I was going to. Upon arrival, they were waiting for me, opened the door and greeted me call shortly before I arrived to make sure I knew the location I was going to. Upon arrival, they were waiting for me, opened the door and greeted me by name. Ulises was so knowledgeable and respectful, he made it a great experience. More

I dont remember his full name but the dealer by the name of Sanchez was really helpful and patience. He made my buying experience with cheverolet spectacular. of Sanchez was really helpful and patience. He made my buying experience with cheverolet spectacular. More

Again. The Bomb. Review same as always. Peachy Keen…I just hope the next time I show my face it’s because I need some standard maintenance instead of me screwing up my truck. But, we learn from our mista just hope the next time I show my face it’s because I need some standard maintenance instead of me screwing up my truck. But, we learn from our mistakes….well at least I do LOL. I think? ;D More

buen selbisio amables estoy encantó muateto bue sebisopeditedel sonlomejore delmecado estoy muy satisfecho y contento sebisopeditedel sonlomejore delmecado estoy muy satisfecho y contento More

Took my 2021 Tahoe in for 3 recalls, oil change and tire rotation. Had made a reservation and desired to wait. Seven hours later, the vehicle was ready. The recalls were allocated 1.2 hours by GM. Tire rot rotation. Had made a reservation and desired to wait. Seven hours later, the vehicle was ready. The recalls were allocated 1.2 hours by GM. Tire rotation and oil change should have been 45 minutes? I should have been in and out in two hours. Why did it take SEVEN hours? I was told by the service advisor "trouble syncing with the computer." Should I return agan for other service? Doubtful! More

Terrific customer service. No pressure from these guys and a very friendly staff. Will be sure to come back for our next vehicle. and a very friendly staff. Will be sure to come back for our next vehicle. More