Bomnin Chevrolet Manassas

Scheduled appointments do not seem to be well organized. Outside of that the service was fair and the technicians were skilled. I had an appointment for an alignment that I made on line for June 27th. When Outside of that the service was fair and the technicians were skilled. I had an appointment for an alignment that I made on line for June 27th. When I arrived they were not expecting me. I was able to speak with the tech and he suggested I come back the following week because he had too much work. Scheduled an appointment for July 15th as a place holder then later that evening I was able to change the appointment on line to July 1st and received my appointment confirmation. I arrived early and the service advisor told me they were not expecting me and the technician was not available. I rescheduled for the following day, arrived early and was told a front end alingment will take about 90 minutes but was told it was based on the availability of the tech who was not there yet. After an hour of my car still sitting in the service lane I had to leave. I called at 5pm for an update and was told the tech did not get to my car. This continued for several days where the tech was unable to get to my car despite having an appointment. Realizing it was a holiday week I was patient and called for updates once a day usually around lunch. It wasn't until 7 business days later that I was able to speak with the tech doing the work. He apologized and stated he was over booked and was just getting to my car. Once speaking with the tech we had everything figured out on the 10th and I had my car back on July 11th. Technician was more than willing to do the work and do it correctly. My concern is with the service center and their lack of communication as well as issues managing scheduled appointments. From start to finish it took 8 business days before I had my car back for what was supposed to be a 90 minute wait for a front end alignment. More

Had another amazing experience at Bomnin Cheverolet Manassas. Leighton and Ivan were great to work with. Superb Service! Will be back again! Manassas. Leighton and Ivan were great to work with. Superb Service! Will be back again! More

They are sooo unfriendly they don’t said good morning or good afternoon the wait time is horrible good afternoon the wait time is horrible More

We Drove from New Jersey to Virginia because Bomnin had the most inventory and the best price! It was worth the Drive! the most inventory and the best price! It was worth the Drive! More

Steven in the Service Department was helpful with the issue with the car that I brought in. issue with the car that I brought in. More

Now entering my third week since I dropped my vehicle off for repair. They took my money, but did not repair the vehicle. I still have not heard from the dealership, even though they publicly sent a messag for repair. They took my money, but did not repair the vehicle. I still have not heard from the dealership, even though they publicly sent a message in this forum asking for my contact information so the "management team" could contact me. I think they are overwhelmed and do not care about customers service. More

The team was very professional and super nice Ellie’s be my ride thank you! my ride thank you! More

This dealership has the best inventory and customer service in the area. Aladdin was the best sales person and didn't push anything on us we didn't want or need. service in the area. Aladdin was the best sales person and didn't push anything on us we didn't want or need. More

Leighton was very professional and friendly , and made it an enjoyable and easy process. Would certainly recommend him for anyone looking for a vehicle purchase. an enjoyable and easy process. Would certainly recommend him for anyone looking for a vehicle purchase. More

Purchasing process was simple and straight forward. Great vehicle selection. Knowledgable staff to help answer questions. Great vehicle selection. Knowledgable staff to help answer questions. More