Bomnin Chevrolet Manassas - Service Center

Had a longstanding appt for Apr 17 2024 at 10:15. Showed up at 10:00. Reiterated to the service staff that I would be waiting, since it only needed a free oil change, due to the Platinum Service Pa Showed up at 10:00. Reiterated to the service staff that I would be waiting, since it only needed a free oil change, due to the Platinum Service Package that I purchased when I bought the new 2020 Tahoe from Bomnin in 2020. It wasn’t touched until 11:30, and only after I complained to Giovannie, the service tech. It finally came out of the garage after the oil change at 12:15 and just sat there with no one coming to the waiting room to tell me whether it was finished and ready for pickup. Only when I headed to the service office at 1230 did Abel (another service tech) intercept me and apologize for the inconvenience. I reminded him this exact thing happened last Fall with the same vehicle and I was assured that it would never happen again. So, in summary, I’ve bought 2 expensive vehicles from Bomnin in 2020 and 2021, purchased the pricey Platinum service package for the Tahoe, made an appt weeks in advance, showed up a few minutes early to help their schedule, told them I would be waiting, and they don’t touch the vehicle for an hour and a half!? And this was the second time this happened with the same vehicle within a year! My 2017 Vette was in the day before at the same time with zero issues and timely service, so I know they can do the right thing. Why pretend to have preferred customers, if this is the treatment they get? Why so much trouble with a Tahoe with 19K miles on it, as it’s like new?! Once the Platinum Package expires, I plan to go elsewhere for Tahoe maintenance. More

Everyone was very nice and friendly I had a polite and nice salesman. No one was pushy. I love my car. nice salesman. No one was pushy. I love my car. More

Ms. Nixon did an excellent job of keeping me informed. The technicians did a great job on my car and it was delivered very clean! The technicians did a great job on my car and it was delivered very clean! More

What a top experience with Bomnin Manassas. I dealt with Ivan, Julio and Chris to buy my Z06 from remote. And a-z was the best experience while I even did not meet them in person I dealt with Ivan, Julio and Chris to buy my Z06 from remote. And a-z was the best experience while I even did not meet them in person More

Excellent customer service, friendly and always going above and beyond. Always experiencing great service whenever I have visit. above and beyond. Always experiencing great service whenever I have visit. More

I like the service, they are really generous and always keep in touch about the service keep in touch about the service More

I was pleased with the service I received at Bomnin Chevrolet! Nicole was very helpful! Chevrolet! Nicole was very helpful! More

The entire service department really worked with me on this repair. Especially Abel, Nicole, and particularly Gio. I don’t recall the name of the technician, but he also did an amazing job. this repair. Especially Abel, Nicole, and particularly Gio. I don’t recall the name of the technician, but he also did an amazing job. More

Service was horrible. Brought My car in for timing chain issue. They told me it was the PCM, replaced the PCM, still the same issue. Took it back, they kept it for 3 days Brought My car in for timing chain issue. They told me it was the PCM, replaced the PCM, still the same issue. Took it back, they kept it for 3 days and released it back to me saying all good. Had to send it back, and now they are tellling me engine. More

Everyone had great hospitality. My appointment started on time, and they got me out way quicker than I expected. I always drive to Manassas for them to work on my truck. I really ap My appointment started on time, and they got me out way quicker than I expected. I always drive to Manassas for them to work on my truck. I really appreciate them as a team. More