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Bondy's Nissan - Service Center

Dothan, AL

4.8
307 Reviews
Call Service Center (334) 794-6736

307 Reviews of Bondy's Nissan - Service Center

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July 09, 2023

Service department meets me as soon as I drive in and is very nice. The wait time for the service is not to long, and keeps me posted about the maintenance. More

by JPY7347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Bondy's Nissan responded

Thank you for your kind words and this wonderful review! We are happy that we were able to provide you with a quick and efficient service visit. We do hope we can be of assistance in the future. Take care! -Brittany Martin, Owner Loyalty Manager

Helpful
July 06, 2023

When I called, I was treated like a valued customer. Appointment was not far out and service was excellent. More

by JACKSONMARSHA79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jul 13, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us a review. We always strive to make every customer feel valued, and are pleased to hear that you enjoyed your experience here at Bondy's Nissan! We look forward to your next visit! -Brittany Martin, Owner Loyalty Manager

Helpful
July 05, 2023

Always great service! Corey always makes visits a pleasant experience. I would highly recommend you guys! More

by RILEYTIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey in Service
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Jul 10, 2023 -

Bondy's Nissan responded

Thank you so much for your kind review! We look forward to sharing this with Corey and the team! We hope to see you soon! -Brittany Martin, Owner Loyalty Manager

Helpful
July 05, 2023

I was treated so nicely when I arrived, although I was a bit early for appointment. They took it right on in, and the wait wasn’t long. Incidentally, I ran into a good friend whom I hadn’t seen in a long ti More

by S_WHEELUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
July 05, 2023

This dealership is easy to work with. They are respectful and patient. They get the job done. More

by BMAE1114
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Bondy's Nissan responded

Thank you so much for your kind words. We hope to be of service to you again in the future. -Brittany Martin, Owner Loyalty Manager

Helpful
July 03, 2023

The dealership and it's employees were very prompt and professional! I was in and out of there in a reasonable amount of time! More

by MICHELE_551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 06, 2023 -

Bondy's Nissan responded

Thank you so much for taking the time to leave us a positive review. We strive to get our customer in and out in a timely manner and we are glad that was your experience. If anything comes up before your next visit please feel free to reach out. -Brittany Martin, Owner Loyalty Manager

Helpful
July 03, 2023

They are very professional courteous they always know what’s going on they always greet me with a smile More

by GOLSA814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kilgore
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Bondy's Nissan responded

Thanks for your praise and kind comments about our team here at Bondy's Nissan. We are always happy to assist you with your vehicle's needs. -Brittany Martin, Owner Loyalty Manager

Helpful
July 03, 2023

The service rep was prompt, efficient, and thorough in handling my need, Only problem was Nissan not having the required key blank. More

by NORBILVENTURESLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the Service Department and do not recall the gentleman's mane.
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Jul 10, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us a review. We do apologise for not having the key blanks for the repair. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brittany Martin, Owner Loyalty Manager

Jul 11, 2023 -

NORBILVENTURESLLC responded

Hi Brittny! The key blank was not the responsibility of Bondy's Nissan as it was ordered at the same time as the fob. Service for the arrival of the fob was exceptional - two days. It is Nissan NA that is at fault. Something as simple as a key blank should not be a supply concern for the mother company, I would think. All is well with me with respect to Bondy's Nissan with the exception of my missing Kayson, but I am happy for his progression with Bondy's. Awaiting notification of the arrival of the blank by my new service advisor, Paul, or another person. Have a blessed day. Bill .

Helpful
July 02, 2023

Good experience. The personnel were courteous and professional. Service was performed in a timely manner. More

by GDUKE9289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mckynzie Pybus
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Jul 06, 2023 -

Bondy's Nissan responded

We are happy to hear you had good experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brittany Martin, Owner Loyalty Manager

Helpful
July 02, 2023

Bondies always comes through with good timely service. I was in and out in less than 1 hour. More

by RONZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Bondy's Nissan responded

Our team strives to deliver a quick and efficient experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! -Brittany Martin , Owner Loyalty Manager

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