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Bondy's Nissan - Service Center

Dothan, AL

4.7
452 Reviews
Call Service Center (334) 794-6736

452 Reviews of Bondy's Nissan - Service Center

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August 14, 2023

Very great dealership. Sales and service have been professional and the service has been very good. More

by melandjohncoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us a review! We are so happy that we have been able to earn 5 stars from you for sales and service! We look forward to continuing to work with you in the future! -Brittany Martin, Owner Loyalty Manager

August 14, 2023

Exceptional service from arrival to departure. Gracious, kind, considerate, knowledgeable, respectful, efficient and very helpful. More

by BREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Bondy's Nissan responded

Thank you so much for this amazing review! Your kind words mean so much to us! We look forwarrd to sharing this with the team! If there is anything we can do for you before your next visit feel free to reach out! -Brittany Martin, Owner Loyalty Manager

August 14, 2023

EDIT: I upgraded rating to four stars due to dealership reaching out to me and being reminded the extended warranty has a deductible. The service experience was fine, wait time was ok, but I don't under More

by HAWKDRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Guillory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Bondy's Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We cannot be sure on your specific situation but usually a repair around $40 is under the deductible for the extended warranty. If the extended warranty company denied the claim we would have to reach out to them for an explanation on the denial. We are happy to look further into this if you would like to reach out to your advisor! If there is anything we can do to assist you feel free to reach out. -Brittany Martin, Owner Loyalty Manager

August 14, 2023

The ladies are so nice and enjoyable! They took great care of me and got my truck serviced quickly. Brittany especially made me feel comfortable through the process. More

by BABYX14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Bondy's Nissan responded

Thank you so much for this kind review! We are so happy we were able to make it enjoyable and comfortable! This is one review we will be proud to share with the team! We look forward to seeing you guys on yout next visit! -Brittany Martin, Owner Loyalty Manager

August 13, 2023

I had an Appt at 315 . Waited over 2 hours for oil Change and tire rotation . More

by LINZFRETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
McKenzie
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Aug 18, 2023 -

Bondy's Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Your service advisor ,Mckynzie, reached out to apologize for the longer than normal wait times and we hope she was able to reach you. With back to school traffic and this heat we have been busy but we are always working to improve. We hope to earn 5 stars on your next visit! -Brittany Martin, Owner Loyalty Manager

August 12, 2023

Service was performed within a timely manner. The staff was knowledgeable and professional. I will definitely use them again. More

by SONIA.HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayme Lemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Pybus
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Aug 16, 2023 -

Bondy's Nissan responded

Thank you for taking the time to let us know how we did. We are so happy that we were able to provide you with a positive experience. We look forward to seeing you for your next service! -Brittany Martin, Owner Loyalty Manager

August 12, 2023

Overall everyone did a good just. A bit more sense of urgency at checkout would have put the icing on the cake. More

by JESALIBA55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Bondy's Nissan responded

Thank you for taking the time to leave us a review! We will pass along the comments to the team here. Our goal is to make your next service 5 stars! If there is anything we can do for you before your next visit feel free to reach out. -Brittany Martin, Owner Loyalty Manager

August 11, 2023

Great customer service. My oil change appointment was at 11:30 but they had done by 11:30. Very efficient. More

by THPERRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Shelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Bondy's Nissan responded

Thank you for taking the time to share your positive experience! Our goal is to be quick and efficient with every visit. We are happy we were able to get you taken care of and back on the road. We look forward to your next visit! Take care! -Brittany Martin, Owner Loyalty Manager

August 10, 2023

customer service was superb. Repairs were prompt and I was informed every step of the way. More

by CAPT_GARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Bondy's Nissan responded

Thank you so much for taking the time to leave us a great review! We are so happy we were able to get you taken care of promptly. If there is anything else we can do for you feel free to reach out! -Britany Martin, Owner Loyalty Manager

August 09, 2023

All ways professional and friendly. Quick to get my car in and out of the service department so I can get back to my busy life schedule. Thank you Corey. More

by BIGTONY1.WALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kaperak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Blalock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Bondy's Nissan responded

Thank you so much for your positive comments about your recent experience with us! We know how busy life can get and we are so happy that we were able to give you a quick service. We can't wait to see you again, have a great day. -Brittany Martin, Owner Loyalty Manager

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