Boniface Hiers Kia

Scram artist. arranty for life is a joke their customer service sucks. I purchased the extended warranty that covers ten oil changes. I’ve only used maybe 7-8 and arranty for life is a joke their customer service sucks. I purchased the extended warranty that covers ten oil changes. I’ve only used maybe 7-8 and when I went in they said that I had no more oil changes left. When I asked them to show many I’ve recieved he said he couldn’t find the information. If jiffy lube can keep a record of how many oil change I’ve recieved so can Boniface. They can they choose not to because they’re messing around. They’re a bunch of scam artist I wouldn’t go there with a gun to my head. They were taking advantage of me as a 22 year old. Take your business elsewhere it’s not worth it. Supposedly with this warranty I was to receive new windshield wiper. Never happened. They busted my tire pressure sensor wanted 200 dollars to fix it. Just a bunch scam artist. More

Very accommodating I called in for service on a Saturday and they were obviously busy, they worked me in and had my car done in very timely manner!!!! I called in for service on a Saturday and they were obviously busy, they worked me in and had my car done in very timely manner!!!! More

Repairs to my 2016 Kia Forta I went in because my AC wasn't putting out cold air, it was warm even after 20 minutes. I do understand it is hot outside. The car is a 2016 bought ne I went in because my AC wasn't putting out cold air, it was warm even after 20 minutes. I do understand it is hot outside. The car is a 2016 bought new. It had been doing fine till a couple weeks ago, I took it in twice to Kia. They have done all they can do to please me. Tiger and the team are great! They want me to be happy with the results. So far, since the last visit, it has blown very cold air. I hope it continues to do so. I really don't want to have to take it back in but they assured me if it "acts up" again I am to bring it back to them. I am very pleased with the way I was treated and respected. Thank you, Tiger and team for doing your best to satisfy this lady in old hot Florida. Vicky Simmons<>< More

Sandi made this a quick, easy experience! Sandi worked very hard to make sure I got the car I needed for my growing family. I was very nervous about going to a big dealership but she was so wa Sandi worked very hard to make sure I got the car I needed for my growing family. I was very nervous about going to a big dealership but she was so warm and welcoming that she made it a great experience. She was quick and efficient and very knowledgeable. I would recommend her and the dealership to anyone in the market for a vehicle! More

Yearly service The oil change and complimentary services were at satisfaction and the work was done quite fast or without much waiting time. The salesperson (Bu The oil change and complimentary services were at satisfaction and the work was done quite fast or without much waiting time. The salesperson (Bud) who assisted me last year (2017) at the time of purchasing the Kia Soul was very knowledgeable and did an excellent job for which I couldn't rate because I never received the questionnaire. He happens to be still working for the same Kia dealer and besides the fact of being able to see him again, I was glad that he was able to answer some questions I had when I took my Soul for service 7/10/2018. More

Recall Needed to have recall taken care of....oil change and other things based on Tiger's recommendation and the mileage was also done. Great experience... Needed to have recall taken care of....oil change and other things based on Tiger's recommendation and the mileage was also done. Great experience...Thank you very much. More

Service was good. However I came in for my 30,000mi service and brought in my dealership coupons ghat were nailed to me for the different items being servic was good. However I came in for my 30,000mi service and brought in my dealership coupons ghat were nailed to me for the different items being serviced and was told I could not use them. So why was I mailed coupons if I can not use them? Also I was told I need new tires and was told because of this my tires that they rotated were not balanced nor was an alignment done. I have not heard of this before. Tires are always balanced when rotated. And also my husband who is a mechanic checked my tires and I have plenty of thread on them. What tires go out in 30,000mi? More

Very Very Happy!!! Sandi was amazing!!!!She was very friendly and helpful from the beginning to the end. I love this dealership and I will definitely be buying another c Sandi was amazing!!!!She was very friendly and helpful from the beginning to the end. I love this dealership and I will definitely be buying another car from Boniface Hiers Kia!!! The whole team was great. More

Needed a new Kia We were on the road and our 15 year old Kia Rio finally gave up. We spoke with the service department and then met Sandi Matkowski in sales, and she We were on the road and our 15 year old Kia Rio finally gave up. We spoke with the service department and then met Sandi Matkowski in sales, and she proceeded to help us through the entire buying process. She showed us all the options in our budget and worked with us to find the right car for us. Sandi then explained all the features of our new Soul and we drove away very happy. I would recommend Sandi to any of my friends to buy a new Kia. Very Happy! More

Buying a new car! Jimmy was amazing in customer service and very friendly and helpful from the beginning to the end. I love this dealership and I will definitely be buy Jimmy was amazing in customer service and very friendly and helpful from the beginning to the end. I love this dealership and I will definitely be buying another car from Boniface Hiers Kia!!! The whole team was great. Thank you all for you all hard work and making me feel priority. More