Boniface Hiers Kia

Great service My car has been serviced at Boniface Hiers Kia for years. They are always professional and do a great job. I would suggest their service department to My car has been serviced at Boniface Hiers Kia for years. They are always professional and do a great job. I would suggest their service department to everyone. More

Excellent My experience at Kia was outstanding compared to my past experiences with other dealerships. Dan was great,very informstive and answered all of my que My experience at Kia was outstanding compared to my past experiences with other dealerships. Dan was great,very informstive and answered all of my questions. More

Wonderful service at Boniface Hiers Kia I was so happy with the service I received at Boniface Hiers Kia when my air conditioner stopped working. I was able to get an appointment within 24 I was so happy with the service I received at Boniface Hiers Kia when my air conditioner stopped working. I was able to get an appointment within 24 hours, the problem was diagnosed as I waited and I was given options for the repair. My extended warranty was honored and I was given a free loaner car for the time my car was being fixed. The part was ordered, installed and my car was ready to go within two days. The air conditioning is working great now. My Service Consultant, Anthony "Tiger" Trainer explained everything to me in great detail and made sure I was educated and satisfied with the needed repair. He also checked to make sure there were no recalls on my car or any other service that I may need in connection with the mileage on my car. He said I should feel free to contact him if I had any problems or follow-up questions. I really felt that Tiger took good care of me and I'm grateful. More

First time customer. Great experience! It was my first time visit. Very pleased. Bring back the curtosy car wash. Was told that was ending. Thought that was great addition after paying for It was my first time visit. Very pleased. Bring back the curtosy car wash. Was told that was ending. Thought that was great addition after paying for service. More

Dissatisfied My husband bought a used car here. After driving it at home with the windows down, my husband heard an unsettling noise. We brought the car back t My husband bought a used car here. After driving it at home with the windows down, my husband heard an unsettling noise. We brought the car back to Kia and the mechanic found nothing wrong. My husband told the mechanic that it sounds like a bent tie rod and the mechanic checks again. Confirms it is bent and bends it back instead of replacing it. At this point, my husband and I doubt the "thorough" inspection that this used car supposedly passed. Also, bending the part is a quick fix, it should have been replaced. My husband tells Kia he wants to return the car, we've only had it for one day. Kia refuses and my husband got in a heated argument with them. Thought we were stuck with the car. Well, the dealership calls my husband back to tell him that he forgot to sign the financing agreement. What luck! We were able to return the car on this technicality and were thrilled to do so. We had traded our old truck in for the car. When we went to pick our truck back up, the battery was missing! Kia claimed that someone must've stolen it and that they weren't responsible. Despite the fact that the lot has security and is lit up at night, a thief randomly decided to go to a car lot to steal the battery from a 10 year old truck? Anyway, putting a battery in our truck to take our business elsewhere was more than worth it. Everyone at this dealership is super nice as long as they are making sales. Their true colors come out if anything goes wrong. Do not trust the "certified" used car inspections. More

I had such a great outstanding experience! The reason for my 5 star rating is because the sales consultant Sandi went above and beyond to make sure I was placed in the right vehicle that worked The reason for my 5 star rating is because the sales consultant Sandi went above and beyond to make sure I was placed in the right vehicle that worked for me. I'm loving my 2016 Kia Optima! This dealership is highly recommended in my book! I will definitely tell everyone about them for sure!! More

First Service Center Visit My opening statement, In previous years vehicle shopping has not been a fun experience. My experience with this dealership has been easy, we came to My opening statement, In previous years vehicle shopping has not been a fun experience. My experience with this dealership has been easy, we came to a mutual agreement on the price of the vehicle I wanted, we went through the dealer offered options and we closed the deal. There were some minor nits that I wanted the dealership to take care of. I was introduced to the Service Mgr. who gave me an appointment. I dropped off the vehicle it was ready when I had been told it would be and all the work was completed to my satisfaction. All my expectations were met. More

Unusual knock in FX 35 While traveling I heard an unusual knock in back of car.! Since I had originally bought car in Melbourne I decided to go there to have checked out. T While traveling I heard an unusual knock in back of car.! Since I had originally bought car in Melbourne I decided to go there to have checked out. The technician Earnesto was very gracious and polite. He listened and made one attempt which was not the noise but in thirty minutes he found it, fixed it and I am on my way back to Louisiana. Every very polite and efficient. I always had car serviced in Melbourne when I lived here and miss the great service now that I moved. More

AWESOME Our experience with Boniface-Hiers Kia was ABSOLUTELY AMAZING!!!!! i HAD NO MONEY BAD CREDIT THEY HELPED ME AND I HAVE a beautiful 2016 Kia Soul. Our Our experience with Boniface-Hiers Kia was ABSOLUTELY AMAZING!!!!! i HAD NO MONEY BAD CREDIT THEY HELPED ME AND I HAVE a beautiful 2016 Kia Soul. Our WONDERFUL salesman, RON WILCOX, teamed together with BARRY, our Contract/Financial Expert made our experience outstanding! Informative, personable and very understanding/compassionate are just SOME of their impeccable qualities. We would HIGHLY RECOMMEND this dealership to anyone looking for an honest, comfortable and fair deal on a GREAT car. Our WONDERFUL salesman, RON WILCOX, teamed together with BARRY, our Contract/Financial Expert THANK YOU BOTH WITH ALL MY HEART GODS BLESSING WILL BE UPON YOU AND YOUR FAMILY YOU HELP ME GET RID OF A HEADACHE THANK LORGIA ALOLIMAT More

better than i have experienced at other dealers I have not had a bad experience at this dealership. Its a nice experience . the people were friendly. The only thing i had a problem with was the ti I have not had a bad experience at this dealership. Its a nice experience . the people were friendly. The only thing i had a problem with was the time it took More