Boniface Hiers Mazda

15k service Always take my mazda in for service here. Great staff. Always friendly I will continue to come back and tell my friends about them and their service Always take my mazda in for service here. Great staff. Always friendly I will continue to come back and tell my friends about them and their service. More

No pressure! Daniel was amazing to work with. He allowed me time to think and answered all my questions over the two weeks while I was deciding. Daniel was amazing to work with. He allowed me time to think and answered all my questions over the two weeks while I was deciding. More

Good experience but For me going to buy a car is as much a chore as going to the dentist. This time, I was very impressed with the speed that it took to purchase the car For me going to buy a car is as much a chore as going to the dentist. This time, I was very impressed with the speed that it took to purchase the car except once the deal was made the brakes were applied. I continue to not understand the ridiculous amount of time it takes to make the deal and drive away. Glad I only have to do this every three years! But, on the whole I was very impressed with Jamie and he certainly went out of his wa to make this happen to my satisfaction! More

Dishonest Sales Management Plays Customers for Easy Marks Big does not always signify integrity, which is why the BBB gave this dealership an 'F' on its scorecard. Being assured over the phone by the sale Big does not always signify integrity, which is why the BBB gave this dealership an 'F' on its scorecard. Being assured over the phone by the sales manager one solid price for a particular auto on the lot and then coming in and being 'played' for close to three hours?? That's 'car trickery' and Bonaface appears to excel at it. Seeking to confirm in person the agreed upon price, when I arrived they told me they first needed from me such information as my current registration, auto insurance policy (and that's BS), Social and email address and home address and more before they could confirm the price the sales manager gave me over the phone. Belatedly, I found out that's total BS. And I fell for it. After being stuck there for close to three hours (with them disappearing during regular intervals -- part of the game they play), the salesman Ron comes back and tells me that the sales manager has delivered his best price -- one substantially more than what he promised me on the phone. That's what's called "sleazy!" The folks who posted positive reviews about their buying experience at this dealership are too ignorant to realize they've been taken advantage of. And that's EXACTLY the kind of customers Bonaface loves and how they grow their business. More

Good Service as promised Came in for an oil change and a look at a couple minor issues. As usual, Wesley and Mark provided excellent service. Minor issue: WiFi in custome Came in for an oil change and a look at a couple minor issues. As usual, Wesley and Mark provided excellent service. Minor issue: WiFi in customer lounge had a problem. After talking with an employee at the dealership, it appears that the multi-band WiFi router was not transmitting on all bands. Either a configuration issue or malfunction. Recommend that, as a minimum, "B" and "G" be enabled, as half of people's devices still use those bands. More

Smooth, pressure-free car selection and buying process I dreaded buying a new car, but this was a practically painless process thanks to the knowledgeable staff. The options were presented clearly and pro I dreaded buying a new car, but this was a practically painless process thanks to the knowledgeable staff. The options were presented clearly and professionally, without the pressure that I've experienced at other dealerships. More

A good car buying experience. Friendly, professional and knowledgeable is my best description of my buying experience. Ient was treated well and everything I was told happened. Friendly, professional and knowledgeable is my best description of my buying experience. Ient was treated well and everything I was told happened. Absolutely safisfied as this is my first Mazda but I know it won't be my last. Thanks to all More

Always worth the trip. The only problem is the wait but I certainly don't want them rushing the oil change and forgetting something. I mostly appreciate the car being washe The only problem is the wait but I certainly don't want them rushing the oil change and forgetting something. I mostly appreciate the car being washed. That's great service all around. More

Awesome Customer Service I would recommend anyone to Boniface Heirs for cars and their services. The employees always have a happy and helpful disposition. While waiting, e I would recommend anyone to Boniface Heirs for cars and their services. The employees always have a happy and helpful disposition. While waiting, everyone makes sure you're comfortable and informed. They take no short cuts. More

Always a great experience Exactly like the staff at the B-H Merritt Island Jeep store, the folks here at B-H Mazda are great. Always pleasant, & helpful. The remodeled showro Exactly like the staff at the B-H Merritt Island Jeep store, the folks here at B-H Mazda are great. Always pleasant, & helpful. The remodeled showroom is very upscale! It's nice that the salesman still remembers me after a year & half, even stopping by to sit down for a quick chat! Personal touch. That matters ALOT More