
Boone Chrysler Dodge Jeep Ram
Boone, NC
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339 Reviews of Boone Chrysler Dodge Jeep Ram
Great service from Luis! Always appreciate him and his efforts for excellent customer service. Definitely the best one I’ve dealt with in this dealership. Always appreciate him and his efforts for excellent customer service. Definitely the best one I’ve dealt with in this dealership. More
For being a dealer I am very upset with the guessing as to a repair for my truck. The words, "Might be", "Not sure", "I think it could be ", is no way to run a service department. I was told it might be t to a repair for my truck. The words, "Might be", "Not sure", "I think it could be ", is no way to run a service department. I was told it might be the transmission cooling system or it could be the transmission. One was $2,050 and the other was $6,800. I choose neither and decided to take it to a diesel mechanic. Found out it was actually a $900 torque converter without taking it apart within and hour and a half. I myself as well as other people are being ripped off by dealers over and over due to quantity over quality. The service writers and techs are paid a commission for over selling the customer. This is not right. You're dishonest and a thief. I am done with dealer service departments. They are all the same. When it is under warranty they still over bill the manufacturer for profit. More
Service department is always great to work with and i trust them and the mechanics. I have actually become good friends with them. I have know Fon for a long time and he always makes sure everything is r trust them and the mechanics. I have actually become good friends with them. I have know Fon for a long time and he always makes sure everything is right. I have never had any issues with any of the work I have had at this location so your mechanics are top notch. More
I went in for my oil change and tire rotation. Service was fast and friendly. However, at checkout the customer service representative did not go over my five point inspection on the vehicle. I’m a Service was fast and friendly. However, at checkout the customer service representative did not go over my five point inspection on the vehicle. I’m assuming everything was OK, but they didn’t mention if it was or not. More