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Bosak Chrysler Jeep Dodge Ram of Merrillville

Merrillville, IN

Overview
Reviews
4.6
378 Reviews
Call Dealership (219) 738-2323
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3111 W. Lincoln Hwy

Merrillville, IN

46410

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Showing 378 reviews

April 21, 2024

Dana was patient and informative . It was a pleasure to work with him. I didn’t feel pressured. More

by Cbal56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Falduto
Report | Print
Apr 24, 2024 -

Bosak Chrysler Jeep Dodge Ram of Merrillville responded

Thank you for the kind words and great rating! We are delighted to hear Dana's approach made your experience enjoyable. Your comfort and satisfaction are always our top priorities, and we are glad that you found him to be patient, informative, and pressure-free. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us, and we do hope we can be of assistance in the future. Take care!

Helpful
April 21, 2024

My jeep recall was taken care of, and they were very courteous. They made sure there was nothing that I needed while I was in the waiting room. More

by Thepaintedgarden1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Falduto
Report | Print
Apr 24, 2024 -

Bosak Chrysler Jeep Dodge Ram of Merrillville responded

Thank you for the wonderful review and high-star rating! It is great to know your Jeep recall was taken care of and how you received courteous service! Ensuring your comfort and satisfaction while you were in the waiting room is important to us, and we are glad our team made sure you had everything you needed. If you ever have any further questions or need assistance, please do not hesitate to reach out. We hope to be of service to you again in the future.

Helpful
April 02, 2024

Salesperson made me feel comfortable and did not pressure me. I felt that I could take my time on making the decision to buy the car or not. More

by markscott1214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan ( Salesman)
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Apr 10, 2024 -

Bosak Chrysler Jeep Dodge Ram of Merrillville responded

Mark, we appreciate you sharing your experience! It is great to hear how our salesperson made you feel comfortable and respected your decision-making process. Providing a pressure-free environment is important to us, and we are glad you felt empowered to take your time in making your decision. Your satisfaction is our priority, and we are here to assist you further if needed. Do not hesitate to reach out if you have any questions or need assistance in the future. Thank you for choosing us!

Helpful
March 22, 2024

Had some issues with service department, however, manager David took extra steps to make sure that all was made right and I was happy in the end. Due to his extra care I would come back again! More

by Brenda
Recommend Dealer
Yes
Employees Worked With
David, Manager in Service Dept.
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Apr 01, 2024 -

Bosak Chrysler Jeep Dodge Ram of Merrillville responded

Brenda, thank you for sharing your feedback with us. While we regret any inconvenience caused by the issues you encountered with our service department, we are grateful for the opportunity to address them and make things right. We are thrilled to hear our Service Manager David went above and beyond to ensure your satisfaction. Providing exceptional service and resolving issues promptly are top priorities for us, and we are glad we could meet your expectations. Your willingness to return based on David's extra care means a lot to us, and we look forward to welcoming you back for a smoother experience next time. If you have any further concerns or need assistance in the future, please do not hesitate to reach out. Your satisfaction is important to us, and we are here to help. Thank you again and have a great day!

Helpful
March 05, 2024

Sales rep and service manager were very helpful with purchasing my end of lease vehicle and warranty service to replace headlamp assembly. More

by Cray1815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Scott Falduto
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Mar 07, 2024 -

Bosak Chrysler Jeep Dodge Ram of Merrillville responded

Thank you for sharing your feedback! We are delighted our team was able to help you with your lease-end vehicle purchase and headlamp assembly replacement. We are very happy we could provide you with a positive experience! If you have any more questions or need additional assistance, please do not hesitate to get in touch. We are here for you! Thanks again and have a great day!

Helpful
February 10, 2024

They diagnosed my check engine light on 2/8/24 and had it repaired by 2/9/24. Only had my vehicle 1 day. I was highly impressed with the promoted service. I would highly recommend to bring your Jeep vehicle More

by Mick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Falduto
Report | Print
Mar 06, 2024 -

Bosak Chrysler Jeep Dodge Ram of Merrillville responded

Mick, thank you for taking the time to share your recent 5-star experience with our Bosak Motors Service team! We are happy we could meet your expectations and get your vehicle back to you fast! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you so much again for your feedback! We hope you have a great day!

Helpful
December 30, 2023

Graig Griffin was awesome and because of him I had a great experience! My previous experience in the service department was not good & I really didn’t want to come back. Craig changed my mind about th More

by lturco87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Griffin
Report | Print
Jan 11, 2024 -

Bosak Chrysler Jeep Dodge Ram of Merrillville responded

Thank you for giving us another opportunity to provide you a better experience from last time! We truly appreciate you highlighting Craig! He is a great new asset to our team. If you need any future assistance, please do not hesitate to give us a call and ask for Craig! Take care!

Jan 13, 2024 -

Bosak Chrysler Jeep Dodge Ram of Merrillville responded

Thank you for taking the time to highlight your service experience with Craig! We are thrilled to see you were well taken care of and will continue to do business with us at Bosak Motors! If you have any questions or need assistance, just give us a call and ask for Craig!

Helpful
December 29, 2023

Everyone was friendly and polite love Bosak auto. My technician was very professional My car was serviced quickly More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat Reid always takes the time to greet and see if I need anything 5 stars to Mat, Scott Falduto
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Dec 29, 2023 -

Anna responded

Comfortable waiting area Friendly service provided

Jan 11, 2024 -

Bosak Chrysler Jeep Dodge Ram of Merrillville responded

Thank you Anna for detailing your recent experience in your review! We truly appreciate you taking the time to show your support of our team, and we are thrilled to see you were comfortable during your wait. If we can provide any further assistance, please give us a call! We hope to welcome you back again for next time!

Helpful
December 20, 2023

The dealership and salesman Obie were great he was very knowledgeable and patient, would recommend this dealership to everyone. More

by gcrubick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obie and the finance department were great, Scott Falduto
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Jan 11, 2024 -

Bosak Chrysler Jeep Dodge Ram of Merrillville responded

Thank you for your support and recommendations! We were thrilled to have the opportunity to assist you! If you need any further assistance, just give Obie a call! Enjoy!

Helpful
November 30, 2023

Tim made the process simple and easy. Told him what I wanted and he gave me options to look at. More

by Jammieanddawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Mccormick
Report | Print
Jan 11, 2024 -

Bosak Chrysler Jeep Dodge Ram of Merrillville responded

Thank you for sharing! We will definitely share with Tim! Congratulations on your purchase! Thank you for choosing us at Bosak Motors!

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