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Bosak Honda Of Michigan City

Michigan City, IN

4.7
436 Reviews

700 U.S. 20

Michigan City, IN

46360

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Showing 436 reviews

February 01, 2023

Jordan was very helpful and knowledgeable. She made buying a new car a very easy process More

by xx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
Feb 05, 2023 -

Bosak Honda Of Michigan City responded

We are happy to hear you were satisfied with your experience with Jordan. Thank you for taking the time to share! Enjoy your new purchase!

January 07, 2023

Friendly and courteous staff. Vehicle was as described. Sales department was very knowledgeable and easy to work with More

by George
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor
Jan 18, 2023 -

Bosak Honda Of Michigan City responded

George, thank you for your kind review; we are happy to pass along your comments to our sales team here at Bosak Honda! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have any further needs or questions, please reach out! Thanks again and we look forward to welcoming you back in the future for any possible vehicle needs you may have! Enjoy your new vehicle!

October 25, 2022

Friendly. Informative very clean and well laid out entry and waiting area..Products are displayed well. Through More

by Mskwiatgloy
Recommend Dealer
Yes
Employees Worked With
Very courteous a 10
October 12, 2022

Convenient appointment with correct service promptly done. My office service person, Dana, is prompt, courteous, and did a super special job of explaining all services performed . More

by mah46385
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The person who washed the car did a super job of washing a very dirty car.
Oct 14, 2022 -

Bosak Honda Of Michigan City responded

Great to hear about your positive experience with Dana! Thank you for taking the time to recognize and share! We hope to see you again next time!

August 24, 2022

This company advertised a car for sale online and I called about it and said that I wanted to buy it. They told me that it was being conditioned for sale and they would let me know when it was availabl More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sonia
Aug 27, 2022 -

Bosak Honda Of Michigan City responded

Kevin, on behalf of the entire Sales team, we sincerely do apologize for the miscommunication. Our General Manager, Ralph, should be reaching out to you shortly to discuss your concern in more detail. Thank you for bringing your concern to our attention, so we are able to assist you right away! Again, we do apologize for this inconvenience.

Aug 27, 2022 -

Kevin responded

The apology is easy but does not actually correct the issue. The car I wanted to buy is still not in my possession. If a person shot you and then said “oh I apologize”, it does not fix the wound. There is no point in any more contact to explain your bad customer service and Sonias lack of professionalism and expertise.

July 13, 2022

Very disappointed in the overall experience at Bosak when purchasing a certified used car. This was my second car purchase from this dealership and definitely my last. The car was advertised and listed as ce More

by teardrop617
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave (sales), Nick (sales manager), Rachel (finance)
Jul 19, 2022 -

Bosak Honda Of Michigan City responded

Thank you for your feedback. Positive or negative, we appreciate your feedback, so we can ensure we are addressing concerns in a timely manner. We understand our Sales Manager has been directly in contact with you through this process. Please keep him informed of any questions moving forward, as we do want to make sure every part of the pricing and warranty are explained. Thank you for your time in writing this review, so we were able to address with our team.

Jul 19, 2022 -

teardrop617 responded

Unfortunately, his communication has been poor. His last correspondence to me was July 7, which I replied and got nothing in return. I sent another email July 11 and still nothing. I ended up taking the car to another dealership to get the issue addressed with the blind spot monitoring system which I shouldn’t have had to deal with since the car was “certified” and checked over.

May 17, 2022

Great people. I brought my car in for service and the gentleman and ladies that work in service are a pleasure to deal with! More

by Babymac81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana and Angela
May 17, 2022 -

Babymac81 responded

Great people

February 15, 2022

The dealership staff was helpful and professional. They made the car buying experience quick and easy More

by Nathan
Recommend Dealer
Yes
Employees Worked With
Dan McCarty
Feb 19, 2022 -

Bosak Honda Of Michigan City responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2022

Fantastic! Leased a new Honda Pilot & couldn’t be happier. Helpful staff & didn’t feel pressured. My husband had worked out what we were willing to pay each mon More

by Hrevans13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Dave, Nick, Stephen
Feb 19, 2022 -

Bosak Honda Of Michigan City responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2021

Best Honda Service Department you can find. Thorough, efficient, and friendly. Keep it up team! The snack options in the vending machine are insane!! Watched a soap on the massive TV in the waiting r More

by Rawdoggin' Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan
Dec 08, 2021 -

Bosak Honda Of Michigan City responded

Thank you for the great and detailed review about our service department and location! If you have any further questions, please give us a call. Thanks again!