Boucher Buick GMC of Waukesha

I was on vacation from out of town with my wife and 4 small children, we were driving to the Milwaukee zoo when my Saturn Outlook overheat and began to loose power. Luckily we made it of the interstate small children, we were driving to the Milwaukee zoo when my Saturn Outlook overheat and began to loose power. Luckily we made it of the interstate to this dealer. When I arrived Mr. Hug was great, he helped us get a rental car, made my family comfortable in the customer lounge and put us all at ease. He squeezed our vehicle in to get fixed that day and saved out vacation. Mr. Hug really went above and beyond to help my family, I would like to thank everyone at Boucher Cadillac Buick GMC of Waukesha, and especially Mr. Hug for everything they did that day. I would highly recommend giving them your business. More

I was initially reluctant to take my GMC Acadia in for service work at the dealership. I had a very bad experience with a brake job gone wrong with my prior vehicle, a Ford Sportstrac, and the service dep service work at the dealership. I had a very bad experience with a brake job gone wrong with my prior vehicle, a Ford Sportstrac, and the service department at the Ford dealership. Dealing with Gary Hug and Gary Rynders has changed my reluctance. They both have been very professional every time I have taken my vehicle in for service and they know exactly what they are doing. The service department overall is very consumer friendly, with none of the hassles that a customer deals with at an oil changing place. The service department is also very professional, clean, and organised. That's not something you see very often. Gary Rynders also went out of his way to get my 2yr old daughter a balloon to keep her occupied while we were waiting for my Acadia. That's something you just don't expect from the service department. I would highly recommend anyone who has purchased their vehicle at theis dealership to take it back there for service. They will not be disappointed and Gary Hug and Gary Rynders will make sure they keep coming back for the high quality of service! More

Tony had 3 vehicles waitng for us when we pulled in. It had to be over 100 degrees outside, but Tony had the cars running and the air on, so discomfort was minimal. He did a good job explaining differences had to be over 100 degrees outside, but Tony had the cars running and the air on, so discomfort was minimal. He did a good job explaining differences between Acadia and Enclave, which we ended up choosing. Before leaving home, I wrote down a number on a sheet of paper that I thought would be a fair price, including trade and tax. Tony's offer sheet met my number and even included title transfer and dealer doc fees. Andrea processed our paperwork expeditiously with a friendly attitude. We left some personal items in the car and Tony followed up with a phone call to let us know he sent the items to us and thanked us again for our purchase. I would recommend Tony Ranieri and Boucher Cadillac Buick to anyone shopping for a good deal and customer friendly experience. More

One very clear, simple, concise message – The Boucher Cadillac, Buick, GMC dealership in Waukesha knows how to service your vehicle and provide superior customer service. Two of their professionals, Gar Cadillac, Buick, GMC dealership in Waukesha knows how to service your vehicle and provide superior customer service. Two of their professionals, Gary Rynders and Gary Hug have vast experience and are a pleasure to deal with. On two separate occasions when one of our vehicles required repair, their service team was able to accurately diagnose and fix it right the first time. They have the understanding of earning business and are fully aware consumers have choices. There is a very positive feeling upon entering the facility, people are welcomed and treated in a fair and reasonable manner. I make a point of telling other potential customers to strongly consider taking their vehicle(s) to the Boucher Cadillac, Buick, GMC dealership in Waukesha for their purchase and service needs. More

This was the best car buying experience I have ever had. Derrick and the other associates are knowledgable and made my wife and myself feel very comfortable. Derrick and the other associates are knowledgable and made my wife and myself feel very comfortable. More

I had a great experience for purchasing the GMC Acadia. I had a great experience for purchasing the GMC Acadia. Tony Ranieri was excellent to dael with.He was very detail oriented, telling us all options o I had a great experience for purchasing the GMC Acadia. Tony Ranieri was excellent to dael with.He was very detail oriented, telling us all options of the car and trying to pair one of the cell phones to bluetooth. More

John was easy to talk and deal with even though customers are difficult to deal with, he always seemed to keep his composure. It was great that he drove the car to our house so we didn't have to make an e are difficult to deal with, he always seemed to keep his composure. It was great that he drove the car to our house so we didn't have to make an extra trip to pick it up. He was very thorough explaining the features on the car. More

John Schroedel was very friendly and professional. He was a real pleasure to work with. He was sincerely interested in finding the perfect car for me, even if i changed my mind about color and options s was a real pleasure to work with. He was sincerely interested in finding the perfect car for me, even if i changed my mind about color and options such as sunroof not sunroof, etc. He found me the EXACT car I wanted! I feel John worked hard to find all possible rebates and feel like I had a partner not a pushy salesman. When we got to the financing, I worked with Doug and Andrea Lesnick, while both were friendly and professional, I would have rather work with only one person. It took over three hours to sign all the documents; I have purchased homes faster than this... I did: however, enjoyed working with Andrea. More

I was very impressed with the professionalism and enthusiasm shown by Barrington Visen at Boucher GMC in Waukesha. I was always greeted with a warm hello as I entered the dealership, and everyone I enthusiasm shown by Barrington Visen at Boucher GMC in Waukesha. I was always greeted with a warm hello as I entered the dealership, and everyone I worked with was extremely pleasant. Barrington went the extra mile to make sure my experience in leasing a new 2012 GMC Terrain was a positive one. All in all, I would highly recommend a potential buyer to visit Boucher in Waukesha. More

Purchased a used vehicle from Boucher with the usual "as is" warranty. However, after purchase I suspected a front end problem and took it back in, hoping for the best, but expecting the worse (as in y "as is" warranty. However, after purchase I suspected a front end problem and took it back in, hoping for the best, but expecting the worse (as in your problem). I got the best! This dealership provided a "goodwill" repair not once, but twice for the suspension problem. Absolutely professional in every way. I drove away a completely satisfied customer. Would recommend to anyone for purchase or service. Thanks Jon (service advisor) and Kevin (general manager). I don't buy often, but when I do, I'll go to the Boucher group first. More