Boucher Buick GMC of Waukesha - Service Center

They didn’t explain what they were doing to the car, they ask me what I wanted to get done to the car, the person appear to be in such a hurry that when I try explaining a problem he was desperate for me to ask me what I wanted to get done to the car, the person appear to be in such a hurry that when I try explaining a problem he was desperate for me to go away, and also they didn’t even offer me to wash the car, even when I saw they were washing two cars ahead of me, I’m so disappointed in this experience, they are supposed to be more welcoming and more helpful and seriously not even to wash my car that’s so not okay. is GMC I had other make of cars and in all of them the service is always great. More

Good work on the oil change and air filters along with fixing a leaking tire. And then they washed the car which was a nice touch. fixing a leaking tire. And then they washed the car which was a nice touch. More

I was treated extremely well and had an expert Service Consultant checking me in. Very pleased to be able to get an appointment on short notice Consultant checking me in. Very pleased to be able to get an appointment on short notice More

Everything was great about the service. I will continue to use them for all of my service needs. Thank you for all you do for us. to use them for all of my service needs. Thank you for all you do for us. More

Best service department throughout all the Bouchers. Love it here and will always go back here with all my vehicles. They’re more than good. They’re great!! it here and will always go back here with all my vehicles. They’re more than good. They’re great!! More

Friendly Clean Comfortable work done in a timely manner. Great treats and tea. Working with the staff is a pleasure as the first seek to understand my concerns then help in solving them. Great treats and tea. Working with the staff is a pleasure as the first seek to understand my concerns then help in solving them. More

All people I have dealt with from sales to service have been wonderful at this dealership. They are all so helpful and polite. I’m happy I bought my Yukon from Boucher GMC in Waukesha. been wonderful at this dealership. They are all so helpful and polite. I’m happy I bought my Yukon from Boucher GMC in Waukesha. More

I had a good experience at your dealership. The service man was delightful. I will be back for more service. It was quiet and full of snacks and drinks. man was delightful. I will be back for more service. It was quiet and full of snacks and drinks. More

I will NEVER buy another vehicle from this dealer. The service department is the worst! I've had my buick encore in twice...both terrible experiences! No communication, no urgency to complete work. If service department is the worst! I've had my buick encore in twice...both terrible experiences! No communication, no urgency to complete work. If I hadn't continued to follow up, my car would probably still be sitting there. I didn't receive paperwork on what was completed. I called to remind to send. Still waiting! More

Reggie was exceptional in handling me and the questions that I had. Additionally, the technician made a point of informing me about questions I had with my car that I had. Additionally, the technician made a point of informing me about questions I had with my car More