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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
538 Reviews

538 Reviews of Boucher Buick GMC of Waukesha - Service Center

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July 15, 2020

Great Service The staff was very friendly, knowledgeable, and helpful. I had an overall great experience. The service center and waiting room was clean and comfor More

by TAMTENGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Piscitello
Aug 25, 2020 -

Boucher Buick GMC of Waukesha responded

We appreciate the review!

July 09, 2020

Great..easy My first visit. Reggie made me feel comfortable right away. He was friendly and funny....and knowledgeable. The waiting area was clean and offer More

by MARYDELLWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Aug 25, 2020 -

Boucher Buick GMC of Waukesha responded

We look forward to your next visit, Mary!

July 08, 2020

Great people. Nice techs. Never owned new as I am my own mechanic as I never trust them in general, but since owning new and having oil changes prepaid. It's working great so far. More

by CHILLIDOG53089
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misael Perez
Aug 25, 2020 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing!

July 07, 2020

Everything is just too notch. Peter Tran was excellent to work with he was very knowledge. Service was great. My car was ready when I needed it. More

by WHSTAMAND
Recommend Dealer
Yes
Employees Worked With
Peter Tran, Jim Piscitello, Kimberly Linder
Aug 25, 2020 -

Boucher Buick GMC of Waukesha responded

We are glad you had a positive experience with us!

July 06, 2020

Always recommend Boucher for service and sales - never had an issue in the 7 years I’ve been working with them for anything. Very professional staff. More

by Qsv
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Piscitello, Kimberly Linder
Aug 25, 2020 -

Boucher Buick GMC of Waukesha responded

Thanks for the recommendation!

July 02, 2020

Grateful for multi point inspection Have done business with Boucher Buick of Waukesha for many years now and always happy with their findings and resultant work and repairs. Thank you! More

by DARUBE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Aug 25, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for your continued business!

July 01, 2020

They did a great job. Scheduled online and it was efficient. However, having to write twenty five words is a major pain in the keester More

by THERESA.OWENS
Recommend Dealer
Yes
Employees Worked With
Reggie
Aug 25, 2020 -

Boucher Buick GMC of Waukesha responded

Thanks for the review, Theresa!

June 30, 2020

We were where there for leak in tire. Reggie T took care of us got us in and out right away. We have never had such a nice guy in service department before. We love this guy. More

by SWEISLING1
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jul 02, 2020 -

Boucher Buick GMC of Waukesha responded

We are thrilled Reggie was able to take care of your tire leak in a timely manner!

June 30, 2020

Their customer service sucks I am a Latina I felt very discriminated against I felt judged I feel like they don’t know how to handle customers when they have a request kendo in finance was not helpful at More

by VELAZQUEZMKE2780
Recommend Dealer
No
Employees Worked With
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall and finance has really bad customer service skills
Jul 02, 2020 -

Boucher Buick GMC of Waukesha responded

We are very sorry to hear you had a negative experience at our dealership. Unfortunately, we are unable to find your full name in our system to contact you directly. Please reach out to our General Manager, Scott Teigland, at 262-409-2600 so we can rectify the situation you have described. We hope to hear from you soon.

June 29, 2020

GREAT team as Boucher. I have been at Boucher for over a year with routine maintenance and recalls, etc....GREAT Team everywhere there! Reggie did a great job of fitting th More

by MASCHULZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jul 02, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing! We hope to see you again in the future!

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