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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
538 Reviews

538 Reviews of Boucher Buick GMC of Waukesha - Service Center

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June 29, 2020

Quick stop Everyone was friendly and got me in and out quickly. I have been coming here since 2015 when I bought my second truck. I am planning buying my third More

by JANAVARRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Linder, Misael Perez, Reggie Tobias
Jul 02, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for your continuous business, Jana! It's always our pleasure!

June 29, 2020

friendlyness most of time they are very Good, this time the wrong part were send, I quest by mistake so I didn't get my truck back until the next day. o More

by JEFFTARVIN49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Misael Perez
Jul 02, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the review and service, Jeff!

June 27, 2020

EXCELLENT SERVICE!! I was driving when I had a warning come on my vehicle indicating that my tire was flat. I didn't know what to do but drive directly to Boucher GMC. REGGIE was the best!! Even though More

by SSMBARIZNER
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you so much for sharing this wonderful review! It's so gratifying to hear you were provided with excellent service here at Boucher!

June 17, 2020

Almost Satisfied - Always Takes Forever Oil change, tire rotation, and wash took almost two hours, when told it should only be 45min/1hr. Reggie did let me know a few times that it would be More

by CS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

We are very sorry your oil change appointment took longer than expected. Please reach out to our Service Manager, Jim Piscitello, 262-409-2600 so we can go the extra mile and make things right. Again we are very sorry for the inconvenience.

June 15, 2020

Fast and spot on! Great delivery and pickup service, and speedy! Perfect experience! From the time they came and picked it up to the time they brought it back was les More

by TBERG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

We are thrilled you took advantage of our delivery & pickup service! Thanks for sharing and we hope to be of service to you again in the future!

June 15, 2020

Almost completely satisfied. Oil change and tire rotation went well. Dissatisfied that GM could not resolve our tire pressure issues. The day after the service appointment, the More

by Dennis & Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Linder
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

Dennis & Deb, We are very sorry for any frustrations we have caused you. Please reach out to our Service Manager, Jim Piscitello, at 262-409-2600 so we can make things right.

June 11, 2020

Reggie was an absolute pleasure to work with. I appreciate the communication, as he called with findings, to let me know when it was ready, and followed up on his voicemail to make sure I knew the More

by stephmugu
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

We are so happy to hear you enjoyed working with Reggie during your service visit with us!

June 10, 2020

Great service, will recommend to others..Very helpful. Great service, will recommend to others.. Very helpful. Knowledgeable. Answered all of my questions. Recommend future service. Will continue to take More

by zurcmas7
Recommend Dealer
Yes
Employees Worked With
Kimberly Linder, Misael Perez, Reggie Tobias
Jul 07, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for the positive review!

June 08, 2020

Absolutely love coming here for service. The staff here is always so friendly and attentive. They’re always seem busy but still make time to get me in and out at a reasonable time. Miz is awesome!! More

by STEPHCOR
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Jun 09, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing, Steph! Please feel free to reach out to us if there is anything else we can do for you moving forward!

June 05, 2020

Good oli change I've been going to Boucher since I purchased my vehicle. Oil changes have been timely.. They found a couple of things that should be fixed so I'll b More

by BARB.KLETZKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jun 09, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for continuously choosing Boucher, Barb! We really appreciate your business and loyalty!

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