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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
538 Reviews

538 Reviews of Boucher Buick GMC of Waukesha - Service Center

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January 31, 2020

My recent visit was 180 degrees different than previous experience. Chris and Kim went above and beyond to assist me with our needs on my daughters car while I was out of the country. They are beginning to More

by RJESKE
Recommend Dealer
Yes
Employees Worked With
Kimberly Linder
Jan 31, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for giving us the opportunity to make a better impression! Please don't hesitate to contact us at any time with any additional questions or concerns!

January 31, 2020

Fix slipping issue in power train The service team loaded a learn mode for the trasmission and said wait about a week and see how it is. I has only been 5 days so far. More

by WMILLER30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Feb 03, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing!

January 30, 2020

Excellent Service The service team is great to work with as always. They are friendly and efficient. They go the extra mile to make sure your experience is special. More

by LHall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Linder, Reggie Tobias
Jan 31, 2020 -

Boucher Buick GMC of Waukesha responded

We always love hearing about happy customers like you!

January 28, 2020

Misael accommodated me with my two business vehicles, was able to diagnosis and repair vehicle in a timely fashion so that we could get the truck back out on the road generating capital for our company. More

by LANGFRIZZ
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misael Perez
Jan 28, 2020 -

Boucher Buick GMC of Waukesha responded

We are very happy to hear our Service Departement was able to help resolve your vehicle's issue. Please let us know if there is anything else we can assist you with!

January 28, 2020

Great Employees I was in for an oil change, tire rotation, and regular maintenance. The service was fast. Only one negative comment - the car was not washed. We ha More

by CAROLOLSZEWSKI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello, Misael Perez
Jan 28, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to leave your feedback on your recent visit, Carol!

January 28, 2020

Service appointment for front camera and adaptive cruise. Arrived 15 minutes early for 2:00 pm appointment. Was checked in by Misael Perez. Gave him information on DIC alerts to service front camera and adapt More

by CBA CHIEF
Recommend Dealer
No
Employees Worked With
Kimberly Linder, Misael Perez
Jan 31, 2020 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to let us know about your experience. Unfortunately, we are unable to find your name in our system. At your earliest convenience, please contact our Service Manager, Jim Piscitello, at 262-409-2600 so we can discuss this further. We hope to hear from you soon.

January 23, 2020

No one called me to tell me my car was ready to go. The dealer had it all day for a simple oil change and routine maintenance. More

by kevin.j.grabowski
Recommend Dealer
Yes
Employees Worked With
Kimberly Linder
Jan 23, 2020 -

Boucher Buick GMC of Waukesha responded

Kevin, We are sorry for the miscommunication. Please call us at 262-409-2600 so we can go the extra mile and make things right, We hope to hear from you soon!

January 23, 2020

Fair Service Lack of information to me on why my auto was taking so long to be repaired, a phone call to me at home would have been proper. I had to call the follo More

by SSONEBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall the people
Jan 23, 2020 -

Boucher Buick GMC of Waukesha responded

We are very sorry for any miscommunication that may have occurred. We appreciate your feedback and use it as an opportunity to improve our service for next time. If you have any additional comments or concerns, please call us at 262-409-2600.

January 22, 2020

The staff were very professional and welcomed me as a customer. The place was very clean and the serviceman did an excellent job. Good job More

by BJ382
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello, Misael Perez
Jan 23, 2020 -

Boucher Buick GMC of Waukesha responded

We are so glad you were able to feel comfortable and welcome at our dealership! Thank you for sharing!

January 21, 2020

15 year suv in for major service. Brought 15yr old SUV in for service. The Service Tech Mark did a excellent job addressing three major issues with my SUV. Very please with repair. More

by GREGORYGCP16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Linder
Jan 23, 2020 -

Boucher Buick GMC of Waukesha responded

We are glad Mark was able to take care of you and your SUV here at Boucher!

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