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Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Reviews
4.7
860 Reviews
Call Dealership (262) 254-6987
View Awards

2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 860 reviews

February 28, 2026

Don't remember James. Cole was extremely helpful . Called after sale and helped me with setting up my car More

by suereiske
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Kucirek, Cathy Bajurny
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Mar 02, 2026 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Boucher Cadillac of Waukesha are glad to have you as a customer. Jim Kemp General Sales Manager 262-754-9600

February 26, 2026

Very attentive! Responded to every call, every question. Maybe the best was come back with questions on your new car. As technology changes …… ok keep up. Cole and B More

by Dnelsonfishing
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim , Cole Kucirek
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Feb 27, 2026 -

Boucher Cadillac of Waukesha responded

It’s great to hear our team gave you attentive support while you got to know your new Cadillac XT6. Cole is glad you felt comfortable bringing questions as technology evolved. Thank you for choosing us and enjoy every moment behind the wheel of your XT6. Jim Kemp General Sales Manager 262-754-9600

February 23, 2026

Took my 2025 Escalade for some warranty work. Went to pick it up to find footprints on interior and a windshield full of smudges. More

by SALES@AARONINSTEEL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Colla
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Feb 26, 2026 -

Boucher Cadillac of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing, please send us a message with your contact information so we can reach out to you. We're sorry your visit didn't go as planned and would love the opportunity to get in touch with you and address your concerns once we've been able to get the whole story. John Kaiser Service Manager 262-754-9600

Feb 26, 2026 -

Boucher Cadillac of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing, please send us a message with your contact information so we can reach out to you. We're sorry your visit didn't go as planned and would love the opportunity to get in touch with you and address your concerns once we've been able to get the whole story. John Kaiser Service Manager 262-754-9600

February 22, 2026

The dealership was very prompt. I get in my car completed. They explained everything to me and when the car was completed, I got a text message with the Small thank you snack inside More

by iyonna73
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma, Justin Ringersma
Report | Print
Feb 23, 2026 -

Boucher Cadillac of Waukesha responded

We’re pleased to hear how prompt our service was and that Justin explained everything clearly. It’s great the text notification and snack added a courteous touch to your Cadillac CT4 experience. Thanks for the five-star rating. John Kaiser Service Manager 262-754-9600

February 20, 2026

Dylan made everything go smoothly and has been very nice to work with. Will definitely call him for our next vehicle need. More

by Jhoehn1975
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma, Justin Ringersma
Report | Print
Feb 20, 2026 -

Boucher Cadillac of Waukesha responded

Thank you for sharing your experience. We’re glad everything went smoothly and our team was a pleasure to work with. We look forward to assisting with your next Cadillac need. John Kaiser Service Manager 262-754-9600

February 19, 2026

Prompt. Thorough. Clean. Friendly. A great Cadillac dealership option in the MKE area with extensive service and EV offerings More

by TONYJACE
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma, Justin Ringersma
Report | Print
Feb 20, 2026 -

Boucher Cadillac of Waukesha responded

Thank you for highlighting our prompt, thorough, and friendly service on your Cadillac Escalade. It’s great to hear our clean facility and EV offerings in the MKE area made a positive impression. We look forward to assisting you again whenever you need support. John Kaiser Service Manager 262-754-9600

February 18, 2026

I will miss coming there for service. It will be a long time before I spend $3800 to fix the lights. Evidently Cadillac doesn’t need my business More

by RCOFRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Fournier
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Feb 21, 2026 -

Boucher Cadillac of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Kaiser Service Manager 262-754-9600

Feb 21, 2026 -

Boucher Cadillac of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Kaiser Service Manager 262-754-9600

February 12, 2026

The staff is always helpful and courteous. I would definitely recommend them to my friends and family. More

by SMZAHN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samy Khaled, Dan Colla
Report | Print
Feb 12, 2026 -

Boucher Cadillac of Waukesha responded

Thank you for sharing your positive experience with our Cadillac service team. We’re glad to know our staff’s courtesy and helpfulness make a difference. We appreciate you recommending us to friends and family. John Kaiser Service Manager 262-754-9600

February 12, 2026

Cole was amazing to work with. While finance took a while, they made sure I was out the door when I needed to leave for my appointment. Extremely happy with my Mustang. Couldn’t as More

by AIDAN7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samy Khaled, Cole Kucirek, Sina Isa
Report | Print
Feb 12, 2026 -

Boucher Cadillac of Waukesha responded

Delighted Cole made the financing process fit your schedule while you waited, and glad to hear how much you’re enjoying your Mustang. Thank you for your enthusiasm and loyalty. We look forward to helping you again down the road. Jim Kemp General Sales Manager 262-754-9600

February 03, 2026

Very relaxed with no pressure Very interested in what I was in the market for as well as accessories More

by Julievonb
Recommend Dealer
Yes
Employees Worked With
Cathy Bajurny, Cathy Bajurny
Report | Print
Feb 03, 2026 -

Boucher Cadillac of Waukesha responded

It’s great to hear Cathy made your experience relaxed and pressure free while focusing on the Ford F-150 and the accessories you wanted. Thank you for trusting us with your used truck purchase. Enjoy the road ahead!

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