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Boucher Cadillac of Waukesha

Waukesha, WI

4.8
770 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 770 reviews

May 04, 2025

I was incredibly impressed by the team's technical prowess, attention to detail, and unwavering focus on delivering outcomes. Their capacity to expertly handle the complex world of cryptocurrency and More

by kookersylvia81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ringersma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bogacki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Lamson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Fink
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha! John Kaiser Service Manager 262-754-9600

May 02, 2025

Fast, efficient straight forward and friendly. Ryan Young was a pleasure to work with and was very helpful. More

by J_BLAKEMAN
Recommend Dealer
Yes
Employees Worked With
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Kemp
May 03, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Kemp General Sales Manager 262-754-9600

April 27, 2025

In 2024, I received a substantial tax refund, which I saw as a golden opportunity to improve my financial situation. Eager to invest, I became interested in Bitcoin, a digital currency that many believe repr More

by juliolangworth1
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myron Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cooper Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Fink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Kemp General Sales Manager 262-754-9600

April 26, 2025

The vehicle was purchased without us seeing it as we were in Arizona. Everything was handled via phone and paperwork done via FedEx. It was all done efficiently and without a problem. We have to go down to t More

by russl1969
Recommend Dealer
Yes
Employees Worked With
Cathy Bajurny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Bajurny
Apr 26, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Kemp General Sales Manager 262-754-9600

April 22, 2025

Awesome customer service and sale transaction The sale process was smooth. Communication with Cole (salesperson) throughout the sale process was easy. More

by PHALLAC
Recommend Dealer
Yes
Employees Worked With
Cathy Bajurny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Bajurny
Apr 22, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Boucher Cadillac of Waukesha are glad to have you as a customer. Jim Kemp General Sales Manager 262-754-9600

April 19, 2025

The salesman was knowledgeable and easy to work with. Dillon, Jim, and Joe were all very nice. More

by KUEHND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Kaiser Service Manager 262-754-9600

April 09, 2025

Really enjoy this dealership keeps me informed on the progress of my car, always on time and very efficient More

by FLITALY556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Boucher Cadillac of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Cadillac of Waukesha. We look forward to having you as one of our valued customers for many more years to come! John Kaiser Service Manager 262-754-9600

April 03, 2025

This is a warning to all bitcoin investors. Don’t be a victim. Most investments and most of the companies out there are fraudulent. They are all scams. I have been a victim of their activities. More

by Maggie Alfred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ringersma
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bogacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myron Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cooper Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Fink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha! Jim Kemp General Sales Manager 262-754-9600

April 01, 2025

Excellent service! Waiting room very comfortable. Love that they treat me so personally. Finished before they said it would done. More

by PLBOTTONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Kaiser Service Manager 262-754-9600

March 31, 2025

Dan was great. I had a poor experience at another dealership despite telling them what was going on. Boucher was able to replicate the problem and took care of all More

by DEREKWAGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Kaiser Service Manager 262-754-9600

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