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Boucher Cadillac of Waukesha
Waukesha, WI
713 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 713 reviews
April 22, 2024
Amazing service! I feel like I have a service department that I can work with and trust! I feel like I have a service department that I can work with and trust! More
by MARCUSRUSH
Verified CustomerEmployees Worked With
Helpful April 22, 2024
I was able to obtain an appointment quickly after the garage door came down on my car and damaged my radio antenna. The service reception was prompt and courageous. I liked seeing the video of the inspec garage door came down on my car and damaged my radio antenna. The service reception was prompt and courageous. I liked seeing the video of the inspection of the underside of my vehicle. The repair was well done and the car cleaned afterwards. The waiting room was comfortable, clean and well supplied with snacks and drinks. The service report was thorough and easy to understand. Overall I was pleased. More
by kaconrad
Employees Worked With
April 21, 2024
The GM gave us his full attention and made sure we were thoroughly happy with our purchase. thoroughly happy with our purchase. More
by Darrell
April 19, 2024
Ryan and Jim in Brookfield Wisconsin have given us continued excellent experience in our 9 years nine years leasing Cadillacs! Thank you Ryan and Jim! continued excellent experience in our 9 years nine years leasing Cadillacs! Thank you Ryan and Jim! More
by LMILLS3
April 18, 2024
I like how I am welcomed and all is smooth from start to finish. I especially like the video walthru.. finish. I especially like the video walthru.. More
by Mramos3135
Employees Worked With
April 16, 2024
Based on my experience in the customer service department and sales, I will no longer be going back to Boucher. This company does not represent the Cadillac experience. They are more focused on the bottom and sales, I will no longer be going back to Boucher. This company does not represent the Cadillac experience. They are more focused on the bottom dollar, than any customer experience. Found another Cadillac dealership that immediately amazed me, and gave me the experience that I would expect from Cadillac. More
by POSEY.JOSHUA
April 16, 2024
Justin was excellent! He kept me informed every step of the way. I highly recommend them for quick and prompt service! He kept me informed every step of the way. I highly recommend them for quick and prompt service! More
by njbenz79
Employees Worked With
April 14, 2024
The service was helpful, friendly they even washed my car and told me was gonna rain, but they still did it anyway and told me was gonna rain, but they still did it anyway More
by VERONICA neff
April 12, 2024
Great Dealership to buy a vehicle I am very satisfied with my vehicle Ryan is a great salesman that will have time to show you everything you need to know about the vehicle. with my vehicle Ryan is a great salesman that will have time to show you everything you need to know about the vehicle. More
by O.TINSLEY3
Employees Worked With
