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Boucher Cadillac of Waukesha
Waukesha, WI
809 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 809 reviews
August 21, 2025
Prompt, polite, helpful, responsive. Lynette was a positive representative to end my experience. Thanks Dan for your continued professionalism! Lynette was a positive representative to end my experience. Thanks Dan for your continued professionalism! More
by Tamarawiberg
Verified CustomerEmployees Worked With
Dan
August 16, 2025
We have been doing business with Boucher Cadillac for years. Soon to be purchasing our next wonderful vehicle! Additionally the service department has treated us just wonderfully. We recently has a vehic years. Soon to be purchasing our next wonderful vehicle! Additionally the service department has treated us just wonderfully. We recently has a vehicle that needed some serious repair and John the service manager and his team went above and beyond to handle a difficult situation. The whole team weather sales or service at Boucher Cadillac is the reason we keep coming back over and over. More
by JRAMSTACK
Employees Worked With
Other Employees :
Dillon our sales man
August 07, 2025
Excellent mechanical service. I would highly recommend the excellent customer service I received as well. I would highly recommend the excellent customer service I received as well. More
by Duanesr53
Employees Worked With
August 05, 2025
I knew what I wanted. ..Cole found it and served it up on a silver platter! Thank you!! I love my new Cadillac! ..Cole found it and served it up on a silver platter! Thank you!! I love my new Cadillac! More
by sherry.cardew
Employees Worked With
August 02, 2025
Friendly, courteous, patient, and efficient. They are very welcoming and eager to help. Got us a free rental, even though we probably weren't going to need one. Thank you! They are very welcoming and eager to help. Got us a free rental, even though we probably weren't going to need one. Thank you! More
by Erik
Employees Worked With
July 23, 2025
Fixed the issue quickly and kept me informed of progress. Liked the video showing the problem Liked the video showing the problem More
by MICHAEL.ZINKE
Employees Worked With
July 23, 2025
Service was great! Justin did a great job making sure I was well taken care of! Justin did a great job making sure I was well taken care of! More
by cjpoleck
Employees Worked With
July 20, 2025
Really professional and know their stuff. Took a lot of time to review alternatives and no pressure on decision making. Was great working with the team again! Took a lot of time to review alternatives and no pressure on decision making. Was great working with the team again! More
by Chrisbharned
July 18, 2025
My first service call at Boucher Cadillac was very impressive. They sent reminders, when I got there, they were expecting me and they finished everything ahead of schedule. They sent me a video of the impressive. They sent reminders, when I got there, they were expecting me and they finished everything ahead of schedule. They sent me a video of the inspection while I was in the waiting room – very cool! This will be my go to dealership for both of my Cadillacs in the future. More
by CHARLESEMILLER
Employees Worked With
July 11, 2025
We had a very good experience all around, and the entire staff was very helpful. staff was very helpful. More
by ALISSA
