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Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.8
781 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 781 reviews

July 14, 2023

they did a great job at a fair price. i would recommend them to anyone needing service. More

by PETE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us, Pete. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 14, 2023

A major repair was covered under warranty, and they did a good job in a timely fashion. More

by RBARTAL
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Severson
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Jul 15, 2023 -

Boucher Cadillac of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Cadillac of Waukesha, we look forward to having you as a valued customer for many years to come!

July 11, 2023

The live video of the service is fantastic! ! When I got home I could show it to my husband.. much better than a bunch of figures on paper.. great to see my brakes and suspension all good. This More

by BETSY.BEARDSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Boucher Cadillac of Waukesha responded

Betsy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 11, 2023

“Truly the best! ” Dylan truly one of the best car salesman I have worked with. Although I have not met him personally because I live in Ohio, he has been working w More

by trottet2002
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Boucher Cadillac of Waukesha responded

Todd, Congratulations on your new vehicle! We are so glad that Dylan had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 10, 2023

Dealership is always cordial, and the work is done in a timely manner. We are always satisfied. More

by PKHOTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 08, 2023

I appreciate Ryan's help in getting my car delivered to Tucson within the one week window I was home. More

by GREENSKERRY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words for Ryan, and for taking the time to leave us this wonderful feedback! Congrats on your new vehicle! We look forward to working with you again!

July 07, 2023

Excellent service! ! Matt is a pleasure to work with, he is professional and always listens intently to our concerns. We don't live close to the dealership and happene More

by PSTACHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bogacki
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Jul 10, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for Matt and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 01, 2023

Did everything I asked, My wife and I are very happy with our Cadillac Escalade More

by TNT40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kraig Edwards
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Jul 04, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Boucher Cadillac of Waukesha are glad to have you as a customer.

June 24, 2023

Won't go there anymore to wasn't treated right that's the reason why I won't buy a car there anymore a car More

by BRIANGRANDBERRY000
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Joe Hacker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Boucher Cadillac of Waukesha responded

We're sorry to hear about your experience. If you would like to discuss anything further, please reach out to our General Manager, Jim Kemp, at 262-754-9600.

June 12, 2023

Overall Experience was fantastic! So glad I purchased from Ryan and Boucher! Would highly recommend. More

by THERESA.RIEDEL
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Boucher Cadillac of Waukesha responded

Thank you, Theresa, for your kind words for Ryan and for this wonderful review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha.

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