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Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.8
773 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 773 reviews

June 24, 2023

Won't go there anymore to wasn't treated right that's the reason why I won't buy a car there anymore a car More

by BRIANGRANDBERRY000
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Joe Hacker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Boucher Cadillac of Waukesha responded

We're sorry to hear about your experience. If you would like to discuss anything further, please reach out to our General Manager, Jim Kemp, at 262-754-9600.

June 12, 2023

Overall Experience was fantastic! So glad I purchased from Ryan and Boucher! Would highly recommend. More

by THERESA.RIEDEL
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Boucher Cadillac of Waukesha responded

Thank you, Theresa, for your kind words for Ryan and for this wonderful review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha.

June 10, 2023

Good job promised repairs done would use them again. Wished the shuttle took me home. Was told it’s too far but the dealership is less than 15 miles from my location so that was a disappointment More

by brian.boylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Cadillac of Waukesha.

June 07, 2023

Overall a great experience. Chris matched me with the perfect car. Everyone at the dealership was great. More

by BAMORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Sollman
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Jun 08, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 07, 2023

Fantastic dealership with very friendly people! Made my car purchase effortless. Well absolutely be back for my next car purchase! More

by TANYAZYLKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Boucher Cadillac of Waukesha are glad to have you as a customer.

May 22, 2023

Joe Hacker was great to work with on the purchase of a vehicle. Joe, worked with me directly and had strong communication before, during and after the purchase. More

by LAURA.RIZZO
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our Joe and our team, Laura! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 22, 2023

Everyone was very polite, and kind. My service was video taped and then sent to us to review. Pretty awesome! More

by BFERO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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May 23, 2023 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 19, 2023

Justin was helpful in regard to the service performed. He extended his service by submitting a quote for tires for my vehicle. I will be returning to Boucher Cadillac to purchase the tires and have them More

by JMERKEL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
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May 21, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words for Justin, and for taking the time to leave us this wonderful feedback! We appreciate your business!

May 19, 2023

Joe was very easy to work with. We very much appreciated that throughout the entire process, he recognized that my wife was the individual purchasing this particular vehicle and di More

by JOHN.RIZZO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much, John, for the kind words for Joe and for choosing Boucher Cadillac of Waukesha! Congrats on your wife's new purchase, and let us know if we can be of any more assistance!

May 18, 2023

Repair was conducted in a timely manner to my satisfaction. This is my regular service facility. More

by Spike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Boucher Cadillac of Waukesha responded

Thank you, Spike, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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