Boucher Cadillac of Waukesha

We had an issue when installing an update at our home, it drained the battery. We used the on star app after calling our dealership, Bergstrom’s in Oshkosh, Boucher sent a group to start our car and we drove drained the battery. We used the on star app after calling our dealership, Bergstrom’s in Oshkosh, Boucher sent a group to start our car and we drove it to your dealership. Our dealer in Oshkosh did a check and found several things to check - we were not the only one’s that have had the same issue with the install of this update! We were leaving for the weekend, left the car at Boucher and picked it up when we arrived home. All is well! More

I've always been pleased with the service department. They schedule quickly and get work done on time. Dan always keeps me updated. They schedule quickly and get work done on time. Dan always keeps me updated. More

Great Team and wonderful service, love my new car. I am a long time customer and I will continue to be. Ryan was just wonderful and patient, he made everything smooth helped with everything. I am extr I am a long time customer and I will continue to be. Ryan was just wonderful and patient, he made everything smooth helped with everything. I am extremely happy with him and the Finance team, everyone was just great. More

The customer service is exceptional. It's hard to come by these days! They are very up front and honest. It's hard to come by these days! They are very up front and honest. More

Fit me in quickly, and took care of three issues in about an hour. Can't ask for more than that. an hour. Can't ask for more than that. More

Joe was very friendly and very helpful in selling me my new used Santa Fe. He went out of his way to help get the price I needed for my monthly payment. new used Santa Fe. He went out of his way to help get the price I needed for my monthly payment. More

5+ stars other than the wait to make payment was a bit long. Love the vehicle. long. Love the vehicle. More

Very pleasant group of people to work with. They were very helpful courteous informative. Special thanks goes out to Joe hacker and Sammy who made the transactions very easy. Joe was a stell They were very helpful courteous informative. Special thanks goes out to Joe hacker and Sammy who made the transactions very easy. Joe was a stellar salesman, Sammy great person with stories. We will return for a free car wash, and we will also return for another vehicle when it’s time thanks much if you’re ever up in the Saint Germain area, look us up. The wife loves the car, many thanks to Joe and Sammy for making everything so smooth. Perry & Jill Keyser More

I would have loved to be provided with a loaner car instead of making me wait. Other than that, service was great! instead of making me wait. Other than that, service was great! More

Dealt with Joe Hacker sales person and Jim Kemp manager. Both gentlemen were very professional, courteous and efficient when dealing with my wife and I. We eventually came to agreement on the sale of a new Both gentlemen were very professional, courteous and efficient when dealing with my wife and I. We eventually came to agreement on the sale of a new Cadillac CT5 which satisfied us completely. Khaled Samy in the Finance Department was also very helpful when we had questions etc. We have been purchasing and/or leasing vehicles for over 50 years now and dealing with Boucher Cadillac of Waukesha resulted in a top notch experience. Being a retired/disabled military member they went above and beyond to ensure, that in the end, my wife and I were satisfied customers. More