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Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.8
781 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 781 reviews

May 03, 2023

Great service. Effective and efficient. Great service tech who spent time making recommendations for preventative maintenance. More

by LSCHWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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May 03, 2023 -

Boucher Cadillac of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Cadillac of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

April 17, 2023

Service Dept is great from the communication to the work being done. Convenient on time shuttle. Smooth from start to finish. Thanks More

by NOEXTRATIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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Apr 17, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for sharing about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

April 05, 2023

Joe Hacker and Boucher Cadillac were exceptional. Joe has a great personality and is very knowledgeable. Stellar experience! More

by Fredking4449
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Boucher Cadillac of Waukesha responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Joe and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 28, 2023

Service was great and finished in a timely manner. Appreciated your new video walkthrough by the technician. Thanks More

by runterweger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 29, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

March 27, 2023

First time Boucher Cadillac customer. I appreciated Ryan's approach to selling cars.Very patient and honest. More

by saab4ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for your kind words for Ryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha.

March 27, 2023

JUSTIN AND TIM ARE FANTASTIC AND I WOULD RECOMMEND ALL TO USE THIS OR BOUCHER BUICK SERVICE DEPT More

by JAMES.ALIOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JUSTIN
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Mar 27, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for Justin and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 24, 2023

I left the dealership feeling we both had a win win experience. I traded in two cars for one. More

by JIMCRUSHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

March 18, 2023

The salesman Joe was excellent very good service the best i had in my years with cadillac More

by JEFFLEWIS12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 18, 2023

Long time customer, since Buick & GMC were offered Cadillacs. Very pleased with no-charge lifetime tire rotations and balancing after purchasing a set of 4 tires several years ago. More

by EASTON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 09, 2023

We had an issue when installing an update at our home, it drained the battery. We used the on star app after calling our dealership, Bergstrom’s in Oshkosh, Boucher sent a group to start our car and we drove More

by RLAKELLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

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