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Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.8
772 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 772 reviews

February 06, 2023

Recall work was done efficiently and quickly. Nice waiting room with drinks and snacks. Thank you. More

by SHARONE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Boucher Cadillac of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Cadillac of Waukesha, we look forward to having you as a valued customer for many years to come!

January 27, 2023

Previous dealership I visited and had repair service completed seemed only interested in getting me in and out. Boucher has proven to be professional, attentive, courteous and interested in keeping my v More

by DVNTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with Dan and our team. We're glad to hear we delivered such a great experience!

January 27, 2023

I love my 2013 XTS and I depend on Boucher Cadillac to keep it in top condition. For years Gary Hug was my service Consultant. He always provided me with top quality professional service. Now Daniel Col More

by EWILLIAMS1161
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Boucher Cadillac of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan met your expectations. Thank you for choosing Boucher Cadillac of Waukesha, we look forward to having you as a valued customer for many years to come!

January 25, 2023

Service was handled very professionally by Dan Colla. In the past, the service has been below par. However, today it was terrific. More

by RPILARSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 21, 2023

I enjoyed my 1st experience so much I bought a second vehicle from them and the plan is to buy a 3rd. I would definitely recommend them. They are pleasant, knowledgeable and accommodating. More

by CAREYDWILSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Sollman
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Jan 23, 2023 -

Boucher Cadillac of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha.

January 15, 2023

Boucher provide excellent service with a long-distance purchase. I was picked up at the airport and the details were worked between my lender and the dealership. I was treated in a respectful manner as More

by JIM.RALEY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Zeniecki
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Jan 16, 2023 -

Boucher Cadillac of Waukesha responded

Jim, Thanks for your feedback on your recent visit to Boucher Cadillac of Waukesha. I'm glad to hear that Zach was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 14, 2023

I appreciated the professional and courteous approach by Zach and the team at Boucher. Low pressure but thorough and excellent follow up. More

by ZFORCE4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Zeniecki
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Jan 16, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Zach and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 14, 2023

Boucher has been good during the purchase and service of the vehicle. They explained the issue I had and promptly corrected it. More

by RANDY.CHRISTIANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Boucher Cadillac of Waukesha responded

Randy, Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad Dan, Chris, and Tim were able to help, and we hope to see you again!

January 11, 2023

As usual, Cadillac service was excellent. Boucher and staff are well managed, well trained, courteous professional and thorough. Great job. More

by BROWN9873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sollman, Chris Severson
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Jan 12, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 10, 2023

They were very kind, courteous and helpful. I appreciated the ride home to Greendale. The work they performed was excellent. More

by DJANISZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha!

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