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Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.8
770 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 770 reviews

September 15, 2022

Mr Ryan Young, a great sample for others salesmans, great core of values and full understanding of sense of urgency. More

by FERDINANDT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for your review and kind words for Ryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha.

September 08, 2022

Everyone from the greeter to the service writer to the mechanic treated me with respect. I couldn't ask for more. Thank you! More

by LWALLNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
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Sep 09, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 08, 2022

Dylan and Joe were very informative and patient with us as explored several options for purchasing from a variety of dealers. They listened well to our concerns and needs. More

by BROUGH2141
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that Dylan and Joe had the opportunity to work with you to make your experience with us a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 07, 2022

I always appreciate the care being washed after the service. I always walk the showroom to see the new models and renew acquaintences. More

by DABENNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
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Sep 08, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 05, 2022

Great No complaints and they were able to get everything done while I waited and ate snacks. More

by JON57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

Boucher Cadillac of Waukesha responded

Jon, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Boucher Cadillac of Waukesha!

September 03, 2022

Everything was good except that person was trying to or make me buy extra stuff More

by ELCOLLASANTACLARA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Ryan and our team here at Boucher Cadillac of Waukesha are glad to have you as a customer.

September 02, 2022

Perfect service - completely satisfied. Professional and cordial. I will be back when I have other needs. More

by RICK.TOWNSEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us, Rick. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 29, 2022

I was elated with the response I received when presenting my vehicle problem. I was greatfull for the work plan compleated at a more then satisfactory cost. Could not be more happy when dealing with the Se More

by TOM_R_LOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mattew Bogacki
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Aug 30, 2022 -

Boucher Cadillac of Waukesha responded

Thank you, Tom. We appreciate your business and our team looks forward to serving you again soon!

August 24, 2022

Was greeted with smiles and hind words from everyone in service dept and cashier.Matt did write up and said that the car would be ready with in a hour for oil change, rotating tires and wash. Was just a li More

by RUSSMARTINY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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Aug 25, 2022 -

Boucher Cadillac of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

August 24, 2022

Very competent and comfortable the sales people made it easy for me to purchase my vehicle More

by STOVEB1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2022 -

Boucher Cadillac of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Cadillac of Waukesha!

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