Boucher Cadillac of Waukesha

Everything was done exactly as they explained to me prior to completing the repairs. The price was very fair. to completing the repairs. The price was very fair. More

Easily made appointment, service done on time, very friendly shuttle driver (Tim), Very satisfied, Roger friendly shuttle driver (Tim), Very satisfied, Roger More

Very friendly service reps. I was from out of town and they service my car the day I brought it in. Very thankful. they service my car the day I brought it in. Very thankful. More

The service performed was well priced, the car performs great now and the experience was top notch! great now and the experience was top notch! More

I have been going to another dealership for service for years. By chance they couldn’t get me in for service, so I contacted Boucher Cadillac. They were able to get me in sooner. This was a blessing in dis years. By chance they couldn’t get me in for service, so I contacted Boucher Cadillac. They were able to get me in sooner. This was a blessing in disguise!!!! The service that I received was world class. I was very impressed with the service writer and dept.Moving forward I will be coming to Boucher to service my Escalade in the future. More

Very friendly, helpful, informative. I appreciated the promptness, not having to wait. I even was given a ride to Kohls across the street so I would not have to walk. Complimentary car wash was a plus A promptness, not having to wait. I even was given a ride to Kohls across the street so I would not have to walk. Complimentary car wash was a plus AND a bag of cookies on my passenger seat when I left. Little touches that mean very much More

Don and Marty were great. Made the process quick and easy. Would highly recommend them. easy. Would highly recommend them. More

Very welcoming, courteous staff, loved the lounge with special little touches. My car was well taken care of, highly recommended dealership. special little touches. My car was well taken care of, highly recommended dealership. More

Excellent sales service, explained all features of the vehicle, excellent knowledge of the product, vehicle completely checked over. vehicle, excellent knowledge of the product, vehicle completely checked over. More

I am a business owner my self, so i know alot about customer service, And this place fails in that department ,unless you are buying a new car , they could care less. Its not fair to say that about customer service, And this place fails in that department ,unless you are buying a new car , they could care less. Its not fair to say that about everyone there because the sales man Chris i was working with is good guy , so are the service writers and other staff , upper management is there issue, They would not even try to help me with my issue, but lied about the whole deal, i even had Cadillac customer service involved, Which got no where with these people,Caught em in lie, With this being said, another dealership in town, who does not even know me, handled the issue with no problem Crest Cadillac is why more customer friendly , they are on the other side of town for me but i will be going there from now on and so will all my Friends who are Cadillac owners, I was working with Chris about buying a new car for my wife, Now i will be buying from Crest., It pays to be customer service orientated ,Which for most part the people are at Bouche except for a couple people there and you no you are, Sad , like i said if you did not buy a new car from them ,they are not very helpful, When you buy a Cadillac you are buying first class, And first class service should come with it, And at Crest i believe it does, At Bouche not so sure. More