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Boucher Cadillac of Waukesha
Waukesha, WI
773 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 773 reviews
November 17, 2021
My service call was handled efficiently and quickly. Thank you for the service! I look forward to my next service visit. Thank you for the service! I look forward to my next service visit. More
by JERRYGOGGINS
Verified CustomerEmployees Worked With
November 12, 2021
Dan your Service Writer is 5 Stars. He’s goes above and beyond to satisfy the customer. The Mechanics that worked on my Cadillac were awesome. Absolutely have the knowledge to troubleshoot and repair Cadil beyond to satisfy the customer. The Mechanics that worked on my Cadillac were awesome. Absolutely have the knowledge to troubleshoot and repair Cadillac’s. Very happy with Boucher Cadillac. More
by 08CADDY06GTO
November 07, 2021
The sales team was very friendly and helpful. Brendan Crawford was extremely knowledgeable about the car that I came in to test drive. He was polite and made the sales process very seamless and easy. Crawford was extremely knowledgeable about the car that I came in to test drive. He was polite and made the sales process very seamless and easy. More
by Kellycrawford4
Employees Worked With
Brendan Crawford
November 04, 2021
Boucher catalac is one of the finest car dealerships that I have ever been to the customer service is excellent I really appreciate All that they do to keep my mind at ease about my vehicle thank you very mu I have ever been to the customer service is excellent I really appreciate All that they do to keep my mind at ease about my vehicle thank you very much aloha More
by EDDYJROGERS92
Employees Worked With
Other Employees :
Christopher Sollman, Gary Hug , Brendan Crawford, Martin Gutierrez
October 28, 2021
Our service advisor, Matt, was very helpful in getting us new tires for my vehicle. I had a flat tire and they got the tires right away. I did not wait for the tires to be put on.and the front end alignmen new tires for my vehicle. I had a flat tire and they got the tires right away. I did not wait for the tires to be put on.and the front end alignment, they drove me home and came back and picked me up. Good job!! More
by MARY.BEFFEL
Employees Worked With
Tim Palmstein
October 22, 2021
I am from Chippewa Falls and was visiting relatives in Milwaukee. The issue with my 2021 GMC Sierra truck brakes occurred 3 days before I was scheduled to return home. I contacted a GMC Dealer in the Milwaukee. The issue with my 2021 GMC Sierra truck brakes occurred 3 days before I was scheduled to return home. I contacted a GMC Dealer in the area I was staying. Even though this issue was warranty they told me I could not get an appointment for a week and a half. I then called Boucher and explained my problem. They said to bring my vehicle in the next day. They would find a way and, the time to look at my Truck. I was met and dealt with by the most courteous car dealership staff I have ever experienced! They made sure my problem was fixed and I left for home on-time! Thank you for your help. - - Mike Bialk More
by mbialk
Employees Worked With
Tim Palmstein
October 19, 2021
Brendan was an amazing sales associate. He had every answer to every question I asked answer to every question I asked More
by MSCARCE
October 15, 2021
I always feel at ease when my bring my XT4 in for service at Boucher Cadillac. I am welcomed and taken care of promptly. The waiting area is comfortable and stocked with snacks and all kinds of beverages. at Boucher Cadillac. I am welcomed and taken care of promptly. The waiting area is comfortable and stocked with snacks and all kinds of beverages. My car is washed when finished. More
by TBARTH2
Employees Worked With
Tim Polmershein
