Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Boucher Cadillac of Waukesha
Waukesha, WI
781 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 781 reviews
June 27, 2021
Mr. Joe Hacker is by far, the friendliest, most thorough, and helpful sales person that we have ever dealt with. When we are ready to purchase another vehicle, he is the first person that we would conside and helpful sales person that we have ever dealt with. When we are ready to purchase another vehicle, he is the first person that we would consider contacting. Thanks Joe, for being who you are. Merl & Shirley Wagner More
by TONKA14@OUTLOOK.COM
Verified CustomerEmployees Worked With
June 25, 2021
Great service. Able to diagnose and fix a problem with no issues. Warranty work with no questions asked. Did not try to talk me into work I did not need. Very satisfied with the service provided. no issues. Warranty work with no questions asked. Did not try to talk me into work I did not need. Very satisfied with the service provided. More
by beegeemartin
Employees Worked With
June 17, 2021
I brought my car in for a complete detail of the interior and exterior. I knew from the beginning that some of the scratches would remain, but the outside you could see streaks and buffing marks, and in and exterior. I knew from the beginning that some of the scratches would remain, but the outside you could see streaks and buffing marks, and in the in side the windows, had streaks and had to be wiped clean. not a very good job More
by DGRAY8
June 17, 2021
When rotating the tires they found a screw in the thread of one of the tires and got an new tire and installed it in less than an hour. Great Service!!!! of one of the tires and got an new tire and installed it in less than an hour. Great Service!!!! More
by BANDTANJ
Employees Worked With
June 14, 2021
Joe was very knowledgeable and pleasant to work with. Great sense of humor that helped me make the car buying experience a lot less stressful. Great sense of humor that helped me make the car buying experience a lot less stressful. More
by KIM58
Employees Worked With
Other Employees :
The on-line contact staff was very prompt in responding to helping me set up a meeting for a test drive and sending over the important vehicle tour video., John Morgan
June 03, 2021
all staff are very nice and accommodating from the time i pulled in early, they got me in sooner than my appointment. it was cleaned and washed. pulled in early, they got me in sooner than my appointment. it was cleaned and washed. More
by JEAN.KUCHARSKI
Employees Worked With
June 02, 2021
I have to say Isaiah was wonderful to work with. He found me the perfect vehicle and made this process fast and simple. Everyone at Boucher was a delight to work with with no pressure. I bought a XT5 found me the perfect vehicle and made this process fast and simple. Everyone at Boucher was a delight to work with with no pressure. I bought a XT5 Premium Luxury and I love the ride, the condition of the vehicle and the color. Isaiah found me the prefect one and sadly the most I can give him is 5 stars. Isaiah even talked to me when he was off and at home in the evening to answer my questions. I will buy from this company again. More
by GADGET1132
Employees Worked With
Isaiah Glisper, John Morgan
May 27, 2021
Bryanna Wade made us feel right at home I would highly recommend her to anyone.Despite the like of inventory Ms. Wade made us feel right at home. recommend her to anyone.Despite the like of inventory Ms. Wade made us feel right at home. More
by jwesley1004@yahoo.com
May 24, 2021
The new tires have a great ride and even better than the tires that came on my new XT5. It was a pleasure working with Tim for my service needs. tires that came on my new XT5. It was a pleasure working with Tim for my service needs. More
by Jimhjohnston
Employees Worked With
